hi, it is a new purchase, yes.
Thanks
Damon, did you have all your programs shut down before trying to install? Have you tried going into Safe Mode to install?
I must say I've had problems installing Zoomtext before, and all I can say is if they don't want me to run their software, I won't shop any more at A I Squared. Can't help noticing their sales department is a lot more communicative than their support staff.
If this is a new purchase, it would really be a good idea to talk assertively with the dealer or A I Squared themselves if you can.
Vince.
Vince.
----- Original Message ----- From: "Damon" <damon.rose@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, April 17, 2006 3:55 PM
Subject: [access-uk] ZoomText install shield
Hi,
I have got zoomtext 9.2 on CD. It just won't install, won't even get as far as installing.
I put the disk in the drawer. The drive whizzes and whirrs. The install shield says it's loading. Then it hangs. Totally hangs. I don't even get to first base, as I might say if I were American. I then can't shut the ZoomText install window which has clearly crashed.
If anyone has any ideas as to what might be going on, it'd be much appreciated. I'm rather stuffed.
...Damon
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