Many thanks Tristram. I set Sygate to "Allow All" and the scan went through without problems and reported that no Critical Updates etc. were needed by my system. I have not yet checked what application is causing it but at least it is not a major problem. i thought a System Restore might be needed! Douglas On 23 Aug 2004 at 12:06, Tristram Llewellyn wrote: > I had the error code X80072EE2 from the new look Microsoft Windows Update > site. George is quite right that this code is not reported in any > articles but error code X80072EE7 is and gives a clue as to what is wrong > here. > > The article helpfully explains that this could be due to an incorrectly > configured firewall but does (not helpfully) elaborate on this. The > following methodology may help in resolving this problem. 1 Close all > other web pages you may have open except for Windows update. 2 Get into > your firewall and set it to allow all traffice. 3 See if Windows update > will go through properly having effectively turned off the firewall. If > it does we know that Microsoft could be right that your firewall is not > properly configured. 4 Re-enable the firewall and set it to report > instantly what is requiring access to the internet. 5 Return to Windows > Update page. 6 Now see what get's triggered as you scan for updates, > it's very likely that whatever comes up is being blocked by your firewall. > 7 Note down the affected application and then configure the firewall > not to block this particular application. > > Regards. > > Tristram Llewellyn > -- Douglas Harrison ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq