[access-uk] Windows Media Player

  • From: "Joan Muir" <wjmuir.twadugs@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 5 Aug 2004 12:07:03 +0100

Hi, Folks,
Getting problem with Windows Media Player. Can't remember which version it is 
but it's the latest one.

Have used this before and didn't think I had changed configuration. Here is the 
error message. 

You've encountered error message C00D1197 while using Windows Media Player. The 
following information might help you troubleshoot the issue.

Cannot play the specified file

Windows Media Player cannot play the specified file. This error message may 
occur for one of the following reasons:
List of 4 items
. The path to the file is not valid. If you typed a Uniform Resource Locator 
(URL) address in the Open URL dialog box, be sure the file name is spelled
correctly and the path to the file is correct, and then try again. If you 
clicked a link on a Web page, clicking the link again may fix the problem.
. The server is down or busy. Try to connect to the server at a later time.
. Some network protocols in the Player are not enabled. Enable all network 
protocols, and then try again.
. The proxy server settings for Windows Media Player are not configured 
properly. Verify that your proxy settings are correct, and then try again.
list end

To enable all network protocols
List of 2 items
1. On the Tools menu, click Options, and then click the Network tab.
2. In the Protocols area, select all the protocol check boxes.
list end

To verify your proxy server settings

Could anyone help please?

Best wishes,

Joan.

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