[access-uk] Re: Website preferences

  • From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 10 Mar 2011 08:01:16 -0000

You will often find that organisations who provide free training use untrained and unskilled volunteers. Totally unacceptable that they should do this. Just because something is free does not mean it should be sub-standard. 


Kind Regards


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Barbara Wilson
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----- Original Message ----- From: "Mike Moore" <mikeis@xxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, March 09, 2011 8:16 PM
Subject: [access-uk] Re: Website preferences



Hello,

Can I add my two pennies worth?

My local Social Services paid for training for a gentleman, who was blind,
starting to  use a computer. The RNIB started offering "free" training,
instantly stopping the paid training. The volunteer doing the training from 
the RNIB had no experience with JAWS, muddled the gent's computer up and
left him high and dry. Now Social Services will not pay for any further
training, as this free option is available.
... And by the way option C and as with others, it is tiresome, as the RNIB 
are supposed to have their "finger on the pulse".

Regards,

Mike (I'm not bitter!) :)


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Egan, Bim
Sent: 09 March 2011 10:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences
That's a very good point, and I'll certainly put the suggestion in front of 
someone who could do something with it.  In fact, the same person who
inspired this poll is also frustrated by the lack of training provision.
In a recent government push to get more older people to use computers, she
was doubly frustrated to learn that the training available couldn't cope
with any AT needs.

Thanks,

Bim


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Barry Hill
Sent: 09 March 2011 10:06
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences

I would argue that the answer to the problem you posed is assessment,
training and support at an early stage. I believe that a computer, scanner 
and relevant software is an essential piece of kit for vip.
Consideration
for this equipment should be in Social Service assessments of needs and the 
training to use it to be given alongside independent living skills.

Perhaps the RNIB could put this suggestion to local authorities.

Cheers

Barry



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Egan, Bim
Sent: 09 March 2011 9:25 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences

Hi Ian and Colin,

We have always held the view that inclusion is what blind and partially
sighted people want, but this has been challenged recently.  Someone asked
the not unreasonable question, "How do you know, have you asked?"
The honest answer to that was that we hadn't.  We've held the view on the
basis of general moves in accessibility, views of VI people we know as well as our personal views. The question now is to see whether we were right or 
wrong.

I'll fill in a bit more background here.  There are screen reading systems
that can't cope with modern web site techniques, and people, often those who 
are new to blindness and new to computers, who find the
volumes of information difficult to deal with.   What's the answer for
these people?

Thanks,

Bim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Colin Fowler
Sent: 09 March 2011 09:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences

No, it is very disappointing that the technical lead for the RNIB's web
accessibility team is allowing doubt about web accessibility to influence
and ask such questions.

----- Original Message -----
From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, March 09, 2011 9:08 AM
Subject: [access-uk] Re: Website preferences



surely the answer is obviously C. Design should be inclusive and I

think

we have seen too many examples of "special" sites not having all the
facilities of the main site or not being properly maintained. I can't

even

see why the question is being asked.

Iain

-----Original Message-----
From: Egan, Bim
Sent: Wednesday, March 09, 2011 7:29 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Website preferences


Hi,

Apologies if you see this on other lists ...

My name's Bim Egan, I'm the technical lead for RNIB's web access team.
Web designers sometimes look to RNIB for guidance on what

sight-impaired

people need to make a site accessible.  Though we have no power to
insist that they take our advice, we want to make sure that what we

say

is right for  you and others .

Could you help us please, by saying which of the following three

options

(A, B or C) would be more likely to suit your needs?

A.  a text-only site, mirroring the main site with all its features;

or


B.  A separate, simplified site made easier for sight-impaired people,
but with the risk of missing out on some of the features on the main
site; or

Option C: If it's possible, one website that is accessible for

everyone,

sighted and unsighted.

Option B could mean extra cost for web designers, which they may not
like to incur.  On the other hand some people who work entirely from

the

keyboard tell us that Options A and C can mean far too many key

strokes

for them.

Question:  Would it be a good idea for RNIB, as policy, to encourage
designers of the more popular or important sites  for independent
living, (grocery sites for example) to produce an option B version?

Thank you.

Bim



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