[access-uk] Re: Webbie and lost file
- From: Alasdair King <alasdairking@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Mon, 3 Sep 2012 21:28:22 +0100
OK, I've updated the installer:
http://download.webbie.org.uk/WebbIE3-Installer.msi
I built previous versions to make updates more efficient, but this one is
built to work more reliably, so it should help.
If that doesn't work, try:
1 Go to Control Panel, Add/Remove Programs, and uninstall WebbIE manually.
Then reinstall.
2 Go carefully through your Desktop and the Downloads folder making sure
you don't have any WebbIE installer files you don't expect. You might have
some called WebbIE3-Installer (2), for example, and installation is getting
confused.
Shortcuts get placed in the main program folder so it's easier to get to
them: that's not a bug.
You shouldn't have to reinstall Windows or anything like that. Let me know
how you get on.
Best wishes,
Alasdair
WebbIE
On Thu, Aug 30, 2012 at 7:00 PM, jeff flint <jeffflint15@xxxxxxxxx> wrote:
> I'll give that a try, it makes sense.
> So grateful for you your help.
> Jeff
> ----- Original Message ----- From: "Eleanor Burke" <
> eleanorburke@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Thursday, August 30, 2012 6:46 PM
>
> Subject: [access-uk] Re: Webbie and lost file
>
>
> I got this too and wrote to Alastair King and had several highly
>> qualified IT experts try to resolve my problem to no avail then I ticked
>> for a custom download and ticked the programmes I wanted and they
>> installed. When I wanted to access them they were then not under webbie
>> folder but on my main programmes list. Hope you find someone who can assist
>> you. My techi people told me that the only way I would resolve it would be
>> to reinstall Windows but that was too drastic.
>> -----Original message-----
>> From: jeff flint
>> Sent: 30/08/2012, 6:11 pm
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Webbie and lost file
>>
>>
>> Hi,
>> I have tried to re-install wont allow me I get the same message:
>> WebbIE and Accessible Programs
>>
>> The path
>>
>> 'C:\DOCUME~1\KEVINM~1\LOCALS~**1\Temp\WebbIE3.msi'
>>
>> cannot be found. Verify that you have access to this location
>>
>> and try again, or try to find the installation package
>>
>> 'WebbIE3.msi' in a folder from which you can install the product
>>
>> WebbIE and Accessible Programs.
>>
>> OK
>>
>> Nothing I can do can get rid of this glitch.
>>
>> So strange.
>>
>> Jeff
>>
>> ----- Original Message ----- From: Eleanor Burke
>> To: access-uk@xxxxxxxxxxxxx
>> Sent: Thursday, August 30, 2012 5:59 PM
>> Subject: [access-uk] Re: Webbie and lost file
>>
>>
>> I had this problem in the past Jeff and tore my hair out about it. I
>> think what I did was just to reinstall and this time I found my newly
>> installed programmes which I ticked to install under Start and then
>> Programmes.
>> ----- Original Message ----- From: jeff flint
>> To: access-uk@xxxxxxxxxxxxx
>> Sent: Thursday, August 30, 2012 5:54 PM
>> Subject: [access-uk] Webbie and lost file
>>
>>
>> Can anybody help.
>> I had a couple of problems with my computer.
>> The result was that when I tried to update Webbie I was told that the
>> file Webbie3.msi could not be found.
>> Am in the very difficult situation that I can't do anything.
>> I apparently cannot remove webbie and reinstall or update without it.
>> Any help gratefully accepted, it is amazing how much I use webbie, you
>> don't know what you have to you lose it.
>> Jeff
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--
Alasdair King
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