[access-uk] Re: Web access: we could be a force (was: Re: Sainsbury's)

  • From: "Barry" <bbinc@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 31 Jan 2005 12:59:04 -0000

I agree with you, Tink. After all, it's the end user that the companies want to keep happy.

Barry H

----- Original Message ----- From: "Léonie Watson" <lw@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 31, 2005 10:55 AM
Subject: [access-uk] Re: Web access: we could be a force (was: Re: Sainsbury's)



Colin,

I can always mail Robin at Ability Net and enquire, but I'd hesitate to work under their banner entirely.

The reason I'd be wary is that I've discovered in the past, having mailed a site about an accessibility issue, using my work address, that they assume I'm fishing for business. If we work under an organisation's banner that conducts accessibility auditing etc, there may be a chance that we'll meet with the same problem.


This isn't a given, but I'd guess our strength might lie in the fact we are genuine users, with genuine problems to be solved, rather than an industry company. Thoughts?


Tink.

----- Original Message ----- From: "Colin Fowler" <colin@xxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, January 28, 2005 5:26 PM
Subject: [access-uk] Re: Web access: we could be a force (was: Re: Sainsbury's)



just a thought on this; I know that there appears to be a small band of us now showing interest. But wouldn't it be better to pool our knowledge and resource with http://www.abilitynet.org?

They've conducted a number of research projects on E commerce, and I'm sure that they would be pleased to have a far greater voice behind them.

Colin F


----- Original Message ----- From: "Damon Rose" <damon.rose@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 26, 2005 2:16 PM
Subject: [access-uk] Web access: we could be a force (was: Re: Sainsbury's)



Am not talking about Sainsburys here, just musing to myself.

Ya know something listers. We could be so much more proactive as a group when trying to push for web accessibility on those stubborn sites that won't address our emails or attempt change. WE've got some amazing communities on the blind techie lists in this country, this is one of them, and collectively we could be quite a big force. For instance, targeted email campaigns. Targeted ringing of telephones in their office, etc.

Part of the issue is that they don't realise we're here in numbers and want to use their services. They don't see us as a market ... And they don't see us as any kind of collective force or threat either.

I wonder who they think these abstract blind screenreader and screen enlargement users are that they hear so much about?

And maybe they'd think about accessibility that bit more if the consequences were that their email boxes got flooded on particular target days or their phones all started ringing every 5 minutes.

When necessary, we should be a streamlined task force hitting on these purveyors of inaccessibility.

Anyone else got any thoughts on this?

...Damon























-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of kevin and emma
Sent: 26 January 2005 13:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sainsbury's



i emailed sainsbury's at the time, but got no joy, they replied but didn't know what was wrong. this happened on different computers, on different days, with different items! believe me, when you spend an hour and a half filling your trolley and then it all suddenly disappears!! .... kevin - co-owner/moderator of the blind gamers discussion list.
email/msn: kream@xxxxxxxxxxxx
----- Original Message ----- From: "Léonie Watson" <lw@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 26, 2005 12:13 PM
Subject: [access-uk] Re: Sainsbury's



Kevin,

    You too? That happens to me, but I'd just assumed it was my
scatterbrain, forgetting what I'd put in, when I returned from the
usual interuptions to getting anything done. *Smile.

Tink.
----- Original Message -----
From: "kevin and emma" <kream@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 26, 2005 11:33 AM
Subject: [access-uk] Re: Sainsbury's


> hmm, might have to take another look at it. last time i used it,
whenever
> i
> went to look in my trolley, or to check out, 75% of the items i'd
> put in the trolley disappeared!!
> kevin - co-owner/moderator of the blind gamers discussion list.
> email/msn: kream@xxxxxxxxxxxx
> ----- Original Message ----- > From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, January 26, 2005 11:11 AM
> Subject: [access-uk] Re: Sainsbury's
>
>
> Hi Tink,
>
> Yes it did change very recently. I started my shop on Sunday, and
> went to finish off yesterday and it was like that. It really
> confused me for a minute, as I just could not see how to add to
> trolley.
>
> I'll mention to Sainsbury's about changing the text though.
>
> Thanks.
>
> Sharon
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Léonie Watson
> Sent: 26 January 2005 09:32
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Sainsbury's
>
>
> Sharon,
>
> I guess they must have changed this very recently, as I don't
> recall it being like this last week when I did my shopping.
>
> It is something of an odd way of doing things, but thinking about
> it it does work quite well when you get used to it.
>
> Previously, I'd hit the "Add To Cart" link each time I wanted to
> add an item to the trolley. So if I wanted to add 2 lemons, I'd hit
> the link twice.
> I found this very straightforward, as the focus on the page didn't
> change.
> Conversely, I almost never used to enter forms mode, to enter the > number
> of
> items in in one go, because I found doing it like that lost focus on > the
>
> page and I'd have to back track to the relevant bit.
>
> The one thing that was annoying was if I'd added one too many by
> accident, or belatedly changed my mind about buying something. It
> meant having to go to the trolley and remove it, which was a bit of
> a pain. I suppose this way you can just hit the link to subtract an
> item on the spot.
>
> It could be worth suggesting to Sainsburys that they alter the
> link text slightly. Instead of having "Increase the quantity of..."
> they could have
> "Increase the quantity of... in your trolley". This would make the
> purpose
> of the link much clearer.
>
> On the whole, Sainsbury's are usually receptive to feedback like
> this, so it could be worth a shot.
>
> Cheers,
> Tink.
> ----- Original Message -----
> From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
> To: "Access UK" <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, January 26, 2005 9:02 AM
> Subject: [access-uk] Sainsbury's
>
>
>> Hi,
>>
>> I sent this yesterday, but did not see it on the list. If it did
>> appear, please accept my apologies.
>>
>> Has anyone been on the Sainsbury's site recently. They have done a
>> major change, and it seems fine apart from adding products to the
>> trolley. This is not very clear any more, in fact I thought they
>> had omitted it altogether.
>>
>> There now seems to be a decrease and increase quantity button, and
>> that is it. I contacted the site about this and they said that is
>> how
>
>> it is supposed to be. I found the only way to add items to my
>> trolley
>
>> was to click on the increase quantity. I expected this to increase
>> the quantity in the quantity box, not add to ones trolley.
>>
>> If anyone has a few minutes perhaps you may like to have a look.
>> sainsburystoyou.com.
>>
>> Thanks.
>>
>> Sharon
>>
>
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
>
>
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
>
>
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq




** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


http://www.bbc.co.uk/

This e-mail (and any attachments) is confidential and may contain
personal views which are not the views of the BBC unless specifically
stated.
If you have received it in error, please delete it from your system.
Do not use, copy or disclose the information in any way nor act in
reliance on it and notify the sender immediately. Please note that the
BBC monitors e-mails sent or received.
Further communication will signify your consent to this.
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts: