It's exactly the same, word to word that I received but does not go anyway to answer the concern of visually impaired users. regards David Quarmby david.quarmby@xxxxxxxxxxxxx 07736 087019 Inclusive design means that all products, services, environments etc., should be accessible and usable by the majority of people, to the greatest extent, without the need for any adaptation or specialist design. ----- Original Message ----- From: Edward Green To: access-uk@xxxxxxxxxxxxx Sent: Thursday, July 22, 2010 6:38 PM Subject: [access-uk] Visa CodeSure Hi all, I post below the reply I received from Visa Europe about Visa CodeSure. For those of you who missed the thread, you can read more at http://www.visaeurope.com/en/newsroom/news/articles/2010/visa_codesure_gets_green_light.aspx Ed "Dear Edward," "Thank you for your enquiry about Visa CodeSure." "We are acutely aware of the issues that people with a disability encounter and we spend a lot of time discussing their needs when we're developing new products." "Equally we are constantly looking at innovative ways to deliver the most secure payment products, however, not all will be suitable for everyone." "Visa CodeSure is currently ready for commercial launch having been piloted in a number of markets, however, it is not intended for all bank customers. As the authentication application (the keypad functionality on the payment card) may not be accessible for all, a mobile applet is in development and will be available through our members (banks and card issuing providers) for customers who have accessibility problems. It is important that customers with accessibility / disability restrictions let their banks know so that they can be provided with the most appropriate products that accommodate their needs." "I hope that this goes some way to clarify our position." "Thank you for your interest." __________ NOD32 5301 (20100722) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com