Jackie, I feel like doing that in many Restaurants these days, much simpler eating sandwiches. I need to find a battery powered lamp, as most restaurants like using no light what so ever, hmmm I mean atmospheric lighting. I think I manage to catch my food approx fifty percent of the time! mmmmm empty fork again. Yes frustrating and embarrassing and personally I now hate eating out, as I never know when I have spilt something on myself. Add to that, the movement of a train, oh yes what fun. Dave Derek, my view is that it sounds reasonable to me. They are offering to make the menus accessible, even if the format you might want is other than electronic. But I would be happy with that if I had asked and got that response. But menus? Lunching on a train? Phew! I take my own packed lunch wherever I go. I've certainly been known to buy a carton of hot water - oh sorry tea - but that's as far as it goes unless I'm really stuck. Then it's a sandwich and a packet of crisps. Enjoy!! Jackie ----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx> To: "Access-Uk@Freelists. Org" <access-uk@xxxxxxxxxxxxx> Sent: Monday, January 28, 2008 4:23 PM Subject: [access-uk] Virgin trains access to their restaurant menus > Hi All > Anyone any views on the following I have received from Virgin Trains. > It is their response to my suggestion that there is a need for > Braille menu. I have also suggested a sort of compromise, that the > menu details could be send to me via email. > > > ------------------------------------------ > > "I have been passed a copy of your email of 25 January which you sent to > our vtmediaroom address. > > As part of my role I have responsibility for reviewing arrangements for > people with disabilities, and am aware that you have had previous > correspondence with our Customer Relations team in respect of our menus. > > As I believe you are aware we change our menus very frequently, and for > this > reason felt that the most effective way of getting them to you would be > electronically, as I understand that you have the ability to transcribe > them. > > If you would like them, I can email the pdfs of the menus for the days you > are due to travel with us. > > > Please let me know if this is sufficient for your purposes. We are very > keen > to get information to you in the most effective way possible. > > With best wishes > > Chris Hagyard > Franchise Manager > West Coast" > > ------------------------------------------------ > > Ok now how easy would it be for them to copy pste the > pdf file to the email. > > If a company is aware we use email, and if they offer to send > information in a pdf file, have they acted ina reasonable way > given that many of us may have problems with pdf files. > > I shall be asking Virgin to please send in body of email, > or a word document file. > > Regards, Derek > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ******************************************************************** This email and any attachments are confidential to the intended recipient and may also be privileged. If you are not the intended recipient please delete it from your system and notify the sender. You should not copy it or use it for any purpose nor disclose or distribute its contents to any other person. ******************************************************************** ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq