[access-uk] Re: Virgin trains access to their restaurant menus
- From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 29 Jan 2008 08:16:28 -0000
Jackie,
It's true as we get older, we turn back into children. We lose our
hair, teeth, need to be fed by others, and that's not the worsed of it
lol one day we wake up feeling like a new borne baby.
Dave
Well Dave if you want a laugh, I heard once that this totally blind
bloke was eating a meal somewhere, and he was having trouble cutting up
his food.
Eventually, he leant back in frustration and his tie flopped onto his
chest!
he had been cutting it instead of the steak on his plate!! how
embarrassing!!
It was one of the saving graces of being fed in hospital to be honest.
The first time I was allowed food after my op, the nurse brought me a
chicken salad. I asked if she would mind cutting it up and feeding me
with it as I couldn't cope with trying to balance it on my chest,
cutting it up, and then trying not to drop everything in the bed. She
said: "Oh God I never thought." From that moment on, they took it in
turns to feed me until I was strong enough to perch on the edge of my
bed and feed myself. Felt like a prat opening and shutting my mouth
like a goldfish while I waited for the fork, but it was better than
sharing a bed with cucumber, boiled egg and bits of lettuce. (lol).
Anyway, good on Virgin Trains for at least offering to provide an
electronic format.
Jackie
----- Original Message -----
From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 28, 2008 5:45 PM
Subject: [access-uk] Re: Virgin trains access to their restaurant menus
>
> Jackie,
>
> I feel like doing that in many Restaurants these days, much simpler
> eating sandwiches. I need to find a battery powered lamp, as most
> restaurants like using no light what so ever, hmmm I mean atmospheric
> lighting.
> I think I manage to catch my food approx fifty percent of the time!
> mmmmm empty fork again. Yes frustrating and embarrassing and
personally
> I now hate eating out, as I never know when I have spilt something on
> myself.
> Add to that, the movement of a train, oh yes what fun.
>
> Dave
>
> Derek, my view is that it sounds reasonable to me. They are offering
to
> make the menus accessible, even if the format you might want is other
> than electronic. But I would be happy with that if I had asked and
got
> that response.
>
> But menus? Lunching on a train? Phew! I take my own packed lunch
> wherever I go. I've certainly been known to buy a carton of hot water
-
> oh sorry tea - but that's as far as it goes unless I'm really stuck.
> Then it's a sandwich and a packet of crisps.
>
> Enjoy!!
>
> Jackie
> ----- Original Message -----
> From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
> To: "Access-Uk@Freelists. Org" <access-uk@xxxxxxxxxxxxx>
> Sent: Monday, January 28, 2008 4:23 PM
> Subject: [access-uk] Virgin trains access to their restaurant menus
>
>
>> Hi All
>> Anyone any views on the following I have received from Virgin Trains.
>> It is their response to my suggestion that there is a need for
>> Braille menu. I have also suggested a sort of compromise, that
the
>> menu details could be send to me via email.
>>
>>
>> ------------------------------------------
>>
>> "I have been passed a copy of your email of 25 January which you sent
> to
>> our vtmediaroom address.
>>
>> As part of my role I have responsibility for reviewing arrangements
> for
>> people with disabilities, and am aware that you have had previous
>> correspondence with our Customer Relations team in respect of our
> menus.
>>
>> As I believe you are aware we change our menus very frequently, and
> for
>> this
>> reason felt that the most effective way of getting them to you would
> be
>> electronically, as I understand that you have the ability to
> transcribe
>> them.
>>
>> If you would like them, I can email the pdfs of the menus for the
days
> you
>> are due to travel with us.
>>
>>
>> Please let me know if this is sufficient for your purposes. We are
> very
>> keen
>> to get information to you in the most effective way possible.
>>
>> With best wishes
>>
>> Chris Hagyard
>> Franchise Manager
>> West Coast"
>>
>> ------------------------------------------------
>>
>> Ok now how easy would it be for them to copy pste the
>> pdf file to the email.
>>
>> If a company is aware we use email, and if they offer to send
>> information in a pdf file, have they acted ina reasonable way
>> given that many of us may have problems with pdf files.
>>
>> I shall be asking Virgin to please send in body of email,
>> or a word document file.
>>
>> Regards, Derek
>>
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