Eleanor - you only get the vat back on the specialist equipment, such as a screen reader, I don't think that being preinstalled or otherwise makes a difference - Andy ----- Original Message ----- From: Eleanor Burke To: access-uk@xxxxxxxxxxxxx Sent: Monday, November 01, 2010 3:13 PM Subject: [access-uk] VAT Back on Laptopos/Netbooks and Computers when Purchasing Screen Readers and from Companies Dealing with Software and Hardware for the Blind A week or more back Glenn Tookey responded to a question about VAT back when a computer/laptop/netbook was purchased along with screen readers etc. Hope you all remember. Steve Nutt was surprised at Glenn's response as I recall. Now my question is this. I have the special screen readers but now I require a netbook so why should I not be able to purchase my netbook and install my software and qualify for the VAT reduction? Does this mean that only when software is purchased such as screen readers can there be a VAT reduction? Isn't that silly as the lifespan of our screen readers can be greater than that of our computers or we may require an additional netbook? It is then a partial lipservice to the VAT reduction for blind people. Now how about if I were to purchase my netbook from one of these companies who provide screen readers then they will have me registered as a user of their software and would then know that my purchase of netbook was for me as a blind person. I could even add to that by installing my software and then registering that I had done so. I say this as many people will come back to me saying that there is no reason why I might not as a blind person purchase a computer/laptop or netbook for a sighted person. However, if there was proof that I had installed my specalist software then surely I should be entitled to the VAT reduction? Eleanor