Hi Phil and all, I think that you are correct phil. When I tried to switch my account over to Outlook yesterday, it was busy prompting me for a password. I was not sure why but perhaps either yourself, or another list member could explain why and suggest what needs doing in the registry to sort it out. That does not meanto say I would attempt to do it without more experienced sighted help. Alexander Shannon ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq