[access-uk] Re: USB connectivity
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 31 Jul 2010 18:28:16 +0100
The message isn't necessarily a worry, and in fact can be turned off
for USB devices via Control Panel, System, Device Manager. Expand the
USB section, and select each Controller in turn, right click,
properties, and in the Advanced tab, check "Do not Report Errors".
Then you won't be nagged each time about using a faster port.
Even at 5 years old, they may still be USB 1.0 or 1.1 - depends on
what sort of bargain price he paid.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of ANDY COLLINS
Sent: 31 July 2010 18:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: USB connectivity
George - not sure what you mean by "removed all USB ports?" Haven't
done
that, I just deleted *unknown device* from within Universal Serial Bus
Controllers, before trying to reinstall the external drive.
What he does get, each time he plugs in the drive to the port, is that
message that says this device could perform faster..." referring to
usb
speed, but I get that message myself at times, on this 2 year old
Vista
machine, which I think has 2.0 usb ports; maybe in my case it is
telling me
if my ports ran at 3.0 not 2.0, I'd be better off. With my friends
machine
only being 5 years old, I'm pretty sure it's safe to say his USB ports
will
be 2.0, and not 1.1.
All the above said, the external drive does appear to get installed by
the
new hardware wizard, only after completion, does that message pop up
that
says an error occurred during installation, and that the device might
not
run properly.
?All very puzzling! -
Andy
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, July 31, 2010 5:52 PM
Subject: [access-uk] Re: USB connectivity
> Im. Pretty much out of ideas, Andy.
>
> If you have removed all USB ports, and allowed Windows to re-create
> them on a re-boot, I'm not sure there's much left to try.
>
> About all that's really left is to add a USB expansion card.
>
> George.
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of ANDY COLLINS
> Sent: 31 July 2010 17:41
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: USB connectivity
>
> Hi George - The ports are on the back, and I tried a couple of
> them,just in
> case... -
>
> Andy
> ----- Original Message -----
> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, July 31, 2010 4:21 PM
> Subject: [access-uk] Re: USB connectivity
>
>
>> Hi Andy,
>>
>> Silly thought perhaps, but is this a system with USB ports front
and
>> back? And might you be using the front ones to try the drive out?
>>
>> If so, try one of the back ones.
>>
>> George.
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>> Behalf Of ANDY COLLINS
>> Sent: 31 July 2010 14:50
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: USB connectivity
>>
>> Hi George - It is a desk-top, about 5 years old, it came with XP
>> installed,
>> so I wouldn't have thought the USB connectivity should be a
problem,
>> not
>> being desperately ancient! I did try a portable drive of my own on
> his
>>
>> machine, and it produced the same problem.
>>
>> Andy
>> ----- Original Message -----
>> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Saturday, July 31, 2010 2:09 PM
>> Subject: [access-uk] Re: USB connectivity
>>
>>
>>> Hi Andy,
>>>
>>> All I can think of is that it may be a very early USB 1.0 and the
>> hard
>>> drive is just being pig-headed about it. (See explanation below)
>>>
>>> If it is a desk top, perhaps consider adding a USB 2.0 expansion
>> card.
>>> They won't break the bank.
>>>
>>> George.
>>>
>>> What is USB 1.0?
>>> It is basically the first standard definition of USB it supports a
>> low
>>> speed rate of 1.5 Mbit/s. It is intended primarily to save cost in
>>> low-bandwidth human interface devices (HID) such as keyboards,
> mice,
>>> and joysticks.
>>>
>>> What is USB 1.1?
>>> It is the next generation of the USB Devices. It supports full
> speed
>>> rate of 12 Mbit/s. It is very similar to the previous standard
>> except
>>> each bit transfer is 8 times faster. All USB hubs support full
>> speed.
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>> Behalf Of ANDY COLLINS
>>> Sent: 31 July 2010 13:53
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: USB connectivity
>>>
>>> Hi George, Barry, and anybody else that has or can help.
>>>
>>> Here's an update on my friends problem installing a Western
Digital
>>> USB
>>> portable drive to his XP machine.
>>>
>>> When first connected, the 'found new hardware' wizard launches,
>>> searches for
>>> and seems to find the required software, and does seem to actually
>>> install,
>>> but after clicking on finish, a message pops up saying an error
>>> occurred
>>> during the installation, and the installed device may not function
>>> properly.
>>> It doesn't give any clues as to what the error is!
>>>
>>> So, although it appears to have installed, the drive isn't showing
>> up
>>> under
>>> My Computer, although when we look under 'serial bus controllers'
>>> under
>>> Device Manager, it is there called 'external hardware device.'
>>>
>>> His machine has service pack 3 installed, so the driver software
>>> should be
>>> up to date, and like I said, I don't think this is the problem, as
>> it
>>> does
>>> say finished installing, but then produces that error message.
>>>
>>> We did try the drive with a Vista laptop, and it installed ok, so
>> can
>>> anybody suggest why it isn't showing up on my friend's machine?
>>>
>>> Thanks for any help -
>>>
>>> Andy
>>> ----- Original Message -----
>>> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Friday, July 30, 2010 10:47 AM
>>> Subject: [access-uk] Re: USB connectivity
>>>
>>>
>>>> Hi Andy,
>>>>
>>>> Here is an FAQ from Western Digital's web page. I think this
>> pretty
>>>> well sums it all up. It should work.
>>>>
>>>> George.
>>>>
>>>> Using USB 2.0 drives with USB 1.1 controllers or hubs
>>>>
>>>> Question
>>>> Can I use my USB 2.0 drive on USB 1.1 controllers or hubs?
>>>>
>>>> Answer
>>>> USB 2.0 drives can be connected to USB 1.1 controllers or hubs.
>>>> However, they will only run at USB 1.1 rates. To expand USB 2.0
>> host
>>>> ports to support more devices, be sure to use a USB 2.0 compliant
>>> hub.
>>>> A USB 1.1 hub can only function at slower USB 1.1 speeds. A USB
> 2.0
>>>> hub will allow USB 1.1 devices to run at USB 1.1 rates while USB
>> 2.0
>>>> devices, such as WD drives, will operate at USB 2.0 speeds.
>>>>
>>>> Note 1: USB 2.0 hubs will not improve the performance of USB 1.1
>>>> devices.
>>>> Note 2: WD recommends against using a USB 3.0 drive on a USB 1.1
>>> hub,
>>>> switch, or controller.
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>>> Behalf Of ANDY COLLINS
>>>> Sent: 30 July 2010 10:26
>>>> To: access-uk@xxxxxxxxxxxxx
>>>> Subject: [access-uk] Re: USB connectivity
>>>>
>>>> Hi George - You asked for the make of the drive my friend bought,
>>> it's
>>>> the
>>>> WD Elements 25g portable drive, 2.0 USB; that's all he could tell
>>> me;
>>>> not
>>>> sure that Western Digital have the best reputation, but should be
>> ok
>>>> wouldn't you say?
>>>>
>>>> Andy
>>>> ----- Original Message -----
>>>> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>>>> To: <access-uk@xxxxxxxxxxxxx>
>>>> Sent: Tuesday, July 27, 2010 7:47 AM
>>>> Subject: [access-uk] Re: USB connectivity
>>>>
>>>>
>>>>> Hi Andy,
>>>>>
>>>>> Best way is to find out the make and model of the drive, and
> we'll
>>>>> look up the technical specs for it.
>>>>>
>>>>> Take a look at FAQ 8 at
http://www.everythingusb.com/usb2/faq.htm
>>>>> which explains that, "You may have heard that USB 2.0 is
>>>>> "backward-compatible" with USB 1.0/1.1 (Full-Speed USB). While
>>>> that's
>>>>> true, USB 1.1 is also forward-compatible with USB 2.0."
>>>>>
>>>>> I suspect that he may perhaps need to go into Control Panel,
>>>>> Administration, Computer Management, Storage, Disk Management,
> and
>>>>> partition and format the drive.
>>>>>
>>>>> The other thing to check is the XP Service release installed.
>>> Right
>>>>> click on My Computer and select Properties. It should tell you
> in
>>>>> that dialog. He should ideally be on at least XP SP3 which
should
>>>>> provide more up to date USB drivers.
>>>>>
>>>>> George.
>>>>>
>>>>> -----Original Message-----
>>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
On
>>>>> Behalf Of ANDY COLLINS
>>>>> Sent: 26 July 2010 23:50
>>>>> To: access-uk@xxxxxxxxxxxxx
>>>>> Subject: [access-uk] Re: USB connectivity
>>>>>
>>>>> Hi George - have to say, this is what I thought to be the case.
>> I'm
>>>>> trying to help a friend, who is running an oldish XP machine,
>>>> probably
>>>>> with 1.1 USB ports, but not sure yet, cos don't know where to
> look
>>>> in
>>>>> control panel for confirmation? He's bought an external HD,
>> plugged
>>>> it
>>>>> in, but it won't play.
>>>>> Firstly he got an error warning saying that the software was
>>>> untested
>>>>> and to continue with the installation might cause damage;
> assuming
>>>>> this was the usual Microsoft scare mongering, he continued
> anyway,
>>>> but
>>>>> apparently, the drive isn't showing up in My Computer.
>>>>>
>>>>> Any observations?
>>>>>
>>>>> Thanks -
>>>>>
>>>>> Andy
>>>>> ----- Original Message -----
>>>>> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>>>>> To: <access-uk@xxxxxxxxxxxxx>
>>>>> Sent: Monday, July 26, 2010 11:39 PM
>>>>> Subject: [access-uk] Re: USB connectivity
>>>>>
>>>>>
>>>>>>I hate to disagree, Chris, but you can usually connect USB 2
>>> devices
>>>>>> to a type 1 port, but will only get USB 1 speed.
>>>>>>
>>>>>> George.
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
> On
>>>>>> Behalf Of chris hallsworth
>>>>>> Sent: 26 July 2010 23:04
>>>>>> To: access-uk@xxxxxxxxxxxxx
>>>>>> Subject: [access-uk] Re: USB connectivity
>>>>>>
>>>>>> No. However a USB 1.1 device will work on a USB 2.0 port. They
>> are
>>>>>> backwards compatible. But not the other way round.
>>>>>>
>>>>>>
>>>>>> Signed by Chris Hallsworth
>>>>>> E-mail and Facebook: christopherh40@xxxxxxxxxxxxxx
>>>>>> MSN: ch9675@xxxxxxxxxxx
>>>>>> Skype: chrishallsworth7266
>>>>>> Twitter: http://twitter.com/christopherh40
>>>>>>
>>>>>> On 26/07/2010 22:58, ANDY COLLINS wrote:
>>>>>>> Hi all -
>>>>>>>
>>>>>>> Will a high-speed 2.1 USB external hard drive run on an XP
>>>> computer
>>>>>> whose ports are the old 1.1 speed? -
>>>>>>>
>>>>>>> Andy
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