A couple of things; 1) Is your password longer than 7 characters ? 2) Is your network name the generic name like netgear ? Change that 3) Have you reset the router ? ( power on and off to reset the dhcp device leases ) I also remember something from years ago that you had to add an extra character to encrypted passwords on some networks to log in but i cant quite remember it just now. I will go look As you say the kindle is fine with it just the touch being picky but that seems to be a general issue with Apples and netgears . I think they want you to but an airport :-) Stuart On Sat, Feb 26, 2011 at 5:49 AM, ANDY COLLINS <Andy@xxxxxxxxxxxxxxxxxxx> wrote: > Hi Carol - There's a more info button on the Touch, when I'm on the screen > from my network, and double tapping on that brings up a screen where there > are edit fields for ip address etc, but didn't see anything that alloweds > for selecting the kind of passkey, mine is WEP, and again, the Kindle, > Mobile, and netbook all connect ok - > > Andy > ----- Original Message ----- From: "Carol Pearson" > <carol.pearson29@xxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Saturday, February 26, 2011 1:40 PM > Subject: [access-uk] Re: Trying to connect my Touch via wi-fi > > >> Ah, Andy, the other thing is that there is a choice to be made about what >> type of key you're using, WEP, SKP2 or whatever. Make sure that's set >> correctly. (I'm not sure if I had to set mine or it was chosen when the >> connection was seen, but I didn't run into a problem there myself.) >> >> -- >> Carol P >> ---- Original Message ---- >> From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx> >> To: <access-uk@xxxxxxxxxxxxx> >> Sent: Saturday, February 26, 2011 1:12 PM >> Subject: [access-uk] Re: Trying to connect my Touch via >> wi-fi >> >>> Hi Andy. >>> >>> The password you will need to connect your ITouch to your >>> wireless network is exactly the same as for your PC and >>> Kindle. You need to make sure that it is entered exactly >>> as it has been set, IE with capitals, punctuation marks >>> and so on if you use those as part of your key. Also, >>> depending on your router, you may have a limit on the >>> number of devices you can connect at any one time, since >>> some basic routing equipment, typically the junk boxes >>> some ISP's provide their customers with will only allow a >>> very few connections. You may wish to ask your ISP about >>> this if your still not having any luck, but if the >>> equipment is your own bought separately then the problem >>> will be elsewhere. >>> All the best, Ibrahim. >>> ----- Original Message ----- >>> From: "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx> >>> To: <access-uk@xxxxxxxxxxxxx> >>> Sent: Saturday, February 26, 2011 12:58 PM >>> Subject: [access-uk] Re: Trying to connect my Touch via >>> wi-fi >>> >>>> Marie - please don't feel asking the obvious is >>>> patronising, it isn't too me anyway, sometimes I missed >>>> the obvious, and other times I just don't have the >>>> knowledge. >>>> This was actually helpful, but hasn't solved my issue >>>> yet. >>>> You might be getting me there however, you see, I >>>> thought the key or password I needed would be the same >>>> one I use to connect my mobile or Kindle to my network >>>> [Guess I still don't know the difference between WLAN >>>> and WI-FI!] >>>> It seems from what you say, I actually need some code >>>> that is written on the router? I've got a note of the >>>> 'password' for the router, which is different to the >>>> pass key I use to connect my mobile and Kindle to my >>>> network >>>> Since your message, I tried with this router password, >>>> but still couldn't get connected. Incidentally, this >>>> password for the router is one I created when I set up >>>> my home network a few years ago, so I must have changed >>>> whatever the default one was at the time. >>>> Does this make sense? - >>>> >>>> Andy >>>> >>>> >>>> >>>> >>>> ----- Original Message ----- >>>> From: "Marie Baisez" <baisez.marie@xxxxxxx> >>>> To: <access-uk@xxxxxxxxxxxxx> >>>> Sent: Saturday, February 26, 2011 11:12 AM >>>> Subject: [access-uk] Re: Trying to connect my Touch via >>>> wi-fi >>>> >>>>> Not sure how to say this and not sound patronising so, >>>>> here it is: The code you must insert is not your personal password, >>>>> it is your WIFI key the code tied to your router, >>>>> written on it somewhere, usually in very small print. >>>>> Sorry if I state the obvious, but, to me at least, a >>>>> password and a WIFI key code are 2 different things: >>>>> the password allows you to change the settings on your >>>>> router, the key code allows other devices to talk to it >>>>> and hear it. >>>>> >>>>> Good luck! >>>>> Marie >>>>> ----- Original Message ----- >>>>> From: "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx> >>>>> To: <access-uk@xxxxxxxxxxxxx> >>>>> Sent: Saturday, February 26, 2011 11:23 AM >>>>> Subject: [access-uk] Re: Trying to connect my Touch via >>>>> wi-fi >>>>> >>>>>> >>>>>> Hi Damon and Marie - Yes, airplane mode is off. The >>>>>> Touch can see my WLAN, the name shows up on the >>>>>> screen, and I double tap to select it, and that brings >>>>>> up the screen with an edit field on to enter my >>>>>> password, and this is where I hit a wall, as when I >>>>>> type it in, and have had sighted help to do this too, >>>>>> it says "connecting to..." then comes back and says >>>>>> "unable to connect to..." >>>>>> I'm able to connect a Kindle to my home network ok, >>>>>> using the same password, but not this Touch. Any >>>>>> further thoughts? - >>>>>> Andy >>>>>> ----- Original Message ----- >>>>>> From: "Damon Rose" <damon.rose@xxxxxxxxx> >>>>>> To: <access-uk@xxxxxxxxxxxxx> >>>>>> Sent: Friday, February 25, 2011 10:39 PM >>>>>> Subject: [access-uk] Re: Trying to connect my Touch >>>>>> via wi-fi >>>>>> >>>>>>> I just use my wep number from the bottom of the modem. >>>>>>> Didn't have to do anything else. >>>>>>> >>>>>>> I assume that in the wireless part of settings, you >>>>>>> have wireless turned >>>>>>> to on? >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -----Original Message----- >>>>>>> From: access-uk@xxxxxxxxxxxxx >>>>>>> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf >>>>>>> Of ANDY COLLINS >>>>>>> Sent: 25 February 2011 20:27 >>>>>>> To: access-uk@xxxxxxxxxxxxx >>>>>>> Subject: [access-uk] Trying to connect my Touch via >>>>>>> wi-fi >>>>>>> Hi all - >>>>>>> >>>>>>> Bit stuck, I find my wi-fi name under settings, and >>>>>>> try to enter my password, but I get an unable to >>>>>>> connect message. Is there something else I need to >>>>>>> do, I ask because I Have seen screens asking for IP >>>>>>> address, and Router number, and DSN etc, do I need >>>>>>> these fields just to connect to my wi-fi, or just my >>>>>>> password? - >>>>>>> Andy >>>>>>> >>>>>>> http://www.bbc.co.uk/ >>>>>>> This e-mail (and any attachments) is confidential and >>>>>>> may contain personal views which are not the views of >>>>>>> the BBC unless specifically stated. >>>>>>> If you have received it in error, please delete it >>>>>>> from your system. Do not use, copy or disclose the >>>>>>> information in any way nor act in reliance on it and >>>>>>> notify the sender immediately. Please note that the BBC monitors >>>>>>> e-mails sent or >>>>>>> received. Further communication will signify your consent to >>>>>>> this. >>>>>>> ** To leave the list, click on the >>>>>>> immediately-following link:- ** >>>>>>> [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>>>>> ** If this link doesn't work then send a message to: >>>>>>> ** access-uk-request@xxxxxxxxxxxxx >>>>>>> ** and in the Subject line type >>>>>>> ** unsubscribe >>>>>>> ** For other list commands such as vacation mode, >>>>>>> click on the ** immediately-following link:- >>>>>>> ** >>>>>>> [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a >>>>>>> message, to >>>>>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- >>>>>>> faq >>>>>> >>>>>> ** To leave the list, click on the >>>>>> immediately-following link:- ** >>>>>> [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>>>> ** If this link doesn't work then send a message to: >>>>>> ** access-uk-request@xxxxxxxxxxxxx >>>>>> ** and in the Subject line type >>>>>> ** unsubscribe >>>>>> ** For other list commands such as vacation mode, >>>>>> click on the ** immediately-following link:- >>>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>>>> ** or send a message, to >>>>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- >>>>>> faq >>>>>> >>>>>> >>>>>> __________ Information from ESET NOD32 Antivirus, >>>>>> version of virus signature database 5908 (20110225) >>>>>> __________ >>>>>> The message was checked by ESET NOD32 Antivirus. >>>>>> >>>>>> http://www.eset.com >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> __________ Information from ESET NOD32 Antivirus, >>>>> version of virus signature database 5908 (20110225) >>>>> __________ >>>>> The message was checked by ESET NOD32 Antivirus. >>>>> >>>>> http://www.eset.com >>>>> >>>>> >>>>> >>>>> >>>>> ** To leave the list, click on the >>>>> immediately-following link:- ** >>>>> [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>>> ** If this link doesn't work then send a message to: >>>>> ** access-uk-request@xxxxxxxxxxxxx >>>>> ** and in the Subject line type >>>>> ** unsubscribe >>>>> ** For other list commands such as vacation mode, click >>>>> on the ** immediately-following link:- >>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>>> ** or send a message, to >>>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- >>>>> faq >>>> >>>> ** To leave the list, click on the immediately-following >>>> link:- ** >>>> [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** access-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click >>>> on the ** immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>> >>>> >>> >>> ** To leave the list, click on the immediately-following >>> link:- ** >>> [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click >>> on the ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq