[access-uk] Re: Tonight's Harry Potter and AD

Andy, I've heard exactly that same "wrong way round" type of thing before.

Sounds like a problem they'd like to know about for sure - give them a ring!

On Mon, Jan 2, 2012 at 8:26 PM, ANDY COLLINS <Andy@xxxxxxxxxxxxxxxxxxx> wrote:
> Jonathan - Firstly, thanks for the contact details.
>
> I would say that for most of last night's Harry Potter, the AD track was ok,
> it was just when the drama built, and the music got louder, the AD track
> stayed the same, and was drowned out. This happened at two crucial stages of
> the film, and if I hadn't already read the book, I'd have had no idea what
> had been going on.
>
> Also over this Holiday period, there was an episode of Coronation Street
> where it was as if the voice over for AD was using a hand held mike with an
> over ride button on it, that he kept pressing when he wasn't describing,
> thus dropping the programme volume, and releasing it when he was describing,
> thus bringing the programme volume back to full wack, and drowning himself
> out. It was a mess to say the least.
>
> I've just listened to the clip you sent promoting the latest HP Movie, and I
> would have to say that to my ears, the AD is actually louder than the sound
> track, and although the AD is clear enough, the actual movie sound track is
> too quiet.
>
> There certainly seem to be issues here that I would have thought were pretty
> basic to resolve -
>
> Andy
> ----- Original Message ----- From: "Jonathan" <digitaltoast@xxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Monday, January 02, 2012 8:07 PM
>
> Subject: [access-uk] Re: Tonight's Harry Potter and AD
>
>
>> There are some links and contact details you might find useful at the
>> end of my email...
>>
>> As far as quality goes, I can only speak for ITFC 3 years ago, but the
>> QA was pretty tight, at least then.
>>
>> All scripts AND recordings were cross-checked for everything, and
>> someone had to listen to the entire final thing. Even the crap like
>> "When cats throw up" at 3am on some obscure satellite channel had to
>> be perfect.
>>
>> When the recording is complete, a file of time codes, fade curves and
>> track names are bundled up and sent to the layback studio, where it
>> gets mixed with the original track, the level of fade, which is
>> usually preset, deciding how much the background track is faded. It
>> SHOULD be the case that the AD and movie tracks are the same volume,
>> just that the movie track is faded during the AD section.
>>
>> Did it sound like this?
>> http://progressive.ifdnrg.com/streams/yourlocalcinema/harrypotter72ad.mp3
>>
>> There are several companies that do AD though - ITFC, Red Bee, IMS,
>> Sky to name a few, and it's not always easy to tell who did what.
>> So it's best to contact the broadcaster themselves - you might find
>> this
>> http://www.bbc.co.uk/blogs/ouch/2011/01/tv_audio_description_how_is_it.html?page=33
>> and
>> http://www.rnib.org.uk/livingwithsightloss/tvradiofilm/television/adtv/Pages/adfeedback.aspx
>> interesting. In case you don't want to wade through all that, the key
>> contact numbers are:
>>
>> BBC - telephone 03700 100 222
>> BBC iPlayer - email AccessibilityTeam@xxxxxxxxx
>> ITV - telephone 0844 881 4150 or email viewerservices@xxxxxxx
>> Channel 4 - telephone 0845 076 0191
>> Five - telephone 08457 050 505 or email customerservices@xxxxxxx
>> Sky channels - telephone 0844 241 0333 or email
>> accessiblecustomerservice@xxxxxxxxx
>>
>> Hope that helps!
>>
>> On Mon, Jan 2, 2012 at 7:02 PM, Kevin Lloyd <kevin.lloyd3@xxxxxxx> wrote:
>>>
>>> It does make you wonder if they have any quality assurance checking at
>>> all
>>> for AD programmes. I know in this case the AD is quiet but I've lost
>>> track
>>> of the number of movies I've stopped because the AD is ridiculously loud
>>> and
>>> makes the movie unwatchable...
>>>
>>> Kevin Lloyd
>>> E-mail: kevin.lloyd3@xxxxxxx
>>> ----- Original Message ----- From: "ANDY COLLINS"
>>> <Andy@xxxxxxxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Monday, January 02, 2012 5:46 PM
>>>
>>> Subject: [access-uk] Re: Tonight's Harry Potter and AD
>>>
>>>
>>>> Thanks Pele - I'll give that numbrer a try this week -
>>>>
>>>> Andy
>>>> ----- Original Message ----- From: "Pele West"
>>>> <pele.west@xxxxxxxxxxxxxxx>
>>>> To: <access-uk@xxxxxxxxxxxxx>
>>>> Sent: Monday, January 02, 2012 10:40 AM
>>>> Subject: [access-uk] Re: Tonight's Harry Potter and AD
>>>>
>>>>
>>>>> Hi Andy
>>>>>
>>>>> I entirely agree with you. The mix between the film and the audio
>>>>> description was not very good, but then, neither was the film.
>>>>>
>>>>> A few years a go there was a problem with Audio Description in our area
>>>>> on ITV where the sound would break up when something was being
>>>>> described. I
>>>>> reported it and after a few months ITV engineers identified the problem
>>>>> and rectified it.
>>>>>
>>>>> My first contact was the ITV Duty Office on 0844 881 4150.
>>>>>
>>>>> I have no idea if this is still a valid number, but it is worth a try.
>>>>>
>>>>> Pele West
>>>>>
>>>>>
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