[access-uk] Re: Tesco

  • From: "James O'Dell" <jamesodell@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 30 Mar 2005 16:04:23 +0100

Has anyone tried using the main site recently? I used it to change my Tesco registered address (another thing you can't do on the Access Site) and that part of it certainly worked fine. I wonder if the screen readers are beginning to catch up with the likes of Tesco. While I obviously think sites should be accessible, I sometimes think that RNIB impose more stringent access criteria than the average user would. Or are they perhaps concerned about people who rely on what's actually on the screen, like users of screen magnifiers.

James
----- Original Message ----- From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, March 30, 2005 3:02 PM
Subject: [access-uk] Re: Tesco


Hi all -

Although we can't actually use the E-vouchers when placing an order on the Access site, what they have told me is that when I receive the equivalent coupons through the post [next time is in May] I can then place my order in my basket, and then call them [usual number] and they will log in to the .com site, and checkout my order for me, redeeming the coupons at the same time.

HTH

Andy
----- Original Message ----- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, March 30, 2005 1:59 PM
Subject: [access-uk] Re: Tesco


Wendy,

There is a place where you can leave a note beside each item you order
and in that I briefly state whether I'll accept an alternative, brand,
size etc.

I too wish we could use our vouchers up.  Maybe nobody can do it that
way anyway.  I can't think how it would work.


--
Carol
carol.pearson@xxxxxxxxxxxx



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of The Dundas Family
Sent: Wednesday, March 30, 2005 1:18 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Tesco


Hi Barry

I know that Tesco.com have been having trouble with the access site as
for
some weeks I wasn't able to place an order without ringing them so they
could place it via the main site.

Also, do you know whether there are any mooves afoot to improve the
access
site, e.g. you can't use e-vouchers on it, choose whether you have
replacements, it can't store your credit card details and it doesn't
tell
you when you place an order if particular items are out of stock. All
this
information is available on the main site and it's really annoying and I

feel quite discriminatory.

Wendy
----- Original Message ----- From: "Barry" <bbinc@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, March 30, 2005 1:08 PM
Subject: [access-uk] Tesco


Hi all

A warning about not checking the order before it's sent.  I was in a
rush
so
I trusted that what I had selected would appear in the shopping
trolley.
However, some items that I didn't select went in there instead. I
don't 
know if it was my own fault or the system but I'll check in future.

Barry H

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