[access-uk] Re: Tesco

  • From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 7 Jul 2010 19:46:27 +0100

A pleasure to read this comment of Alan's as one who makes very little purchase on line due to lack of IT skills to navagate on-line buying. ----- Original Message ----- From: "Alan Thorpe" <info@xxxxxxxxxxxxx>

To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 07, 2010 7:36 PM
Subject: [access-uk] Re: Tesco


Hello all.
I have come home to read many comments as to the Tesco web site.
Many comments are valid for individuals and some are from a different planet
or so it seams.

Why should there not be a access site, as we have a choice of cars for
different needs, we have books in a range of formats, and we all know that
one size does not fit all.
For those people that can use nice new web sites and I mean the main site
well please use them, but what about people that are not confident in using
hi-tec they need some where to start.

People are saying that there is little wrong with the Tesco site, well why
do Tesco staff acknowledge them selves that there is a problem with it.
many people use such a range of it and so many versions of software as they do not understand, know where to get it from, some are so updated that their machines will not run them so please tell me why those that can say that all
others should be able.

As for training, some people can only under take so many independent tasks
because of their abilities. Many of them have learned how to email, access
letters and do the basic shop, many older people who have spent most of
their lives either being able to see and find it difficult to get up in the
morning, but they have embraced the 21st century and started to use
computers, we should be helping them not we should not do this or that.

Yes we have the choice to shop else where but for some people products are
only available from a specific chain of shops or outlets.

To return to the main site and the access site, why not have both, are shops going to reduce the cost of goods they sell because they are not spending so
much on the web site.
Some comments have been about not having access to facilities that are
available on the main site well perhaps this is what people may require,
less clutter.
And please give a thought to people that se voice commands to navigate down
a page, how many times can a person say next to navigate down a list of
products.

There are many other comments I could make but you would say that is enough
so I will stop here.
Just to close we are all different and some can and some can not, so lets
help those that can not in what ever way we can.


MANY THANKS
ALAN THORPE

TEL. 0114 2207007
MOB. 07961 406739
EMAIL info@xxxxxxxxxxxxx
WEB. www.eyecan.org.uk




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