[access-uk] Re: Talks installation problem

  • From: "Amro Bilal" <amro_bilal@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 23 Jun 2008 13:27:54 +0100

  Problem now solved, many thanks to Steve and Sunil for helping. Reformatting 
the phone did it as Steve suggested.

  Cheers,
  Amro
  ----- Original Message ----- 
  From: Steve Nutt 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Monday, June 23, 2008 1:13 PM
  Subject: [access-uk] Re: Talks installation problem


  Hi Amro,

   

  I wouldn't attempt to put an older version back on, I would be inclined to 
reformat the phone.  If you need details on this, get back to me, but it sounds 
like you have some software corruption, and putting old versions back on will 
solve nothing in the long term.

   

  All the best

   

  Steve

   


------------------------------------------------------------------------------

  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Amro Bilal
  Sent: Sunday 22 June 2008 14:24
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: Talks installation problem

   

  Ok, let me give more details about what I'm doing. My phone is Nokia E65. I'm 
trying to upgrade from Talks version 3.x to version 3.52. The time and date on 
the phone are set correctly. The Software Installation is set to All. When I 
tried to upgrade in the first attempt, Talks was turned off as recommended. Now 
when I started the upgrade, Eloquence was installed ok, but Talks couldn't be 
installed and I got a message saying that the installation of Talks was unable 
to complete.

   

  Trying to solve the problem I went into the App Manager and removed 
everything that is related to Talks and Eloquence from the phone. As well, I 
re-downloaded Talks 3.52 from Steve's website just in case. And yeah you've 
guessed it, the same problem persists.

   

  So, two things please. Anyone knows where I can get the older version of 
Talks from to try and put it back on my phone? And, does anyone know where I'm 
going wrong with this new Talks version installation?

   

  Any help is very much appreciated as I'm left with no speech on my phone.

   

  Amro

   

   

    ----- Original Message ----- 

    From: Steve Nutt 

    To: access-uk@xxxxxxxxxxxxx 

    Sent: Saturday, June 21, 2008 5:54 PM

    Subject: [access-uk] Re: Talks installation problem

     

    Hi Amro,

     

    Did you turn Talks off?  If you are updating from a version earlier than 3, 
then you must turn it off and then uninstall it in application manager.  This 
requires sighted assistance.

     

    If you are updating from 3.x to 3.52, then you should just be able to 
install, even with Talks turned on.

     

    All the best

     

    Steve

     


----------------------------------------------------------------------------

    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Amro Bilal
    Sent: Saturday 21 June 2008 12:18
    To: Access-UK
    Subject: [access-uk] Talks installation problem

     

    Hi all,

     

    I'm trying to upgrade the Talks version on my Nokia E65 to version 3.52. 
Eloquence installs ok but Talks is refusing to install. After agreeing to all 
the steps, Talks start installing but at the end I get a message saying "unable 
to install". I doubt it's a memory issue as I'm installing to my 2gb card. So, 
any help please? I'm left without speech on my phone!

     

    Amro



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