[access-uk] Re: Talking card reader
- From: "martin wilsher" <m.wilsher@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 21 Dec 2007 15:36:03 -0000
hi daren:
great to hear your natwest card reader got through and talks! I am a natwest
customer and am awaiting mine in the very near future. could you please give
us a step by step guide on how to use the reader? such as:
1. insert card, the machine says xxx etc? thanks. I ask this as the help
files I have read do not explain this very well.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Darren Brewer
Sent: 21 December 2007 15:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Talking card reader
Hi All
I posted a message last week concerning the talking card readers that the
various banks are now sending out.
Well this morning I received one from Natwest, and it does indeed talk!
It has a large LCD display with a standard numerical keypad and a few extra
function buttons, although I don't see any use for them at the moment.
It came with a small ear piece with inline volume, but it only has a 2.5mm
jack. There is however, a small adaptor so you can still use headphones or
speakers with the standard 3.5mm jack plug if you wish. It also came with a
set of new batteries and a carrying pouch, although unless you are planning
to go away and do online banking elsewhere I think it will just sit in the
draw most of the time.
It didn't come with any instructions and I just played around until I found
out which function I needed to verify my identity when online. I think the
other functions are currently not needed at this time.
As an experiment I tried putting a HSBC card in the machine and it said
wrong card, so it looks like you need a different card reader for each bank.
I think that would probably be quite annoying or confusing for some people
who have accounts with more than one bank, it's like having lots of
different remote controls for all the different gadgets. It's a shame the
banks could not have got together to create a universal card reader that
would suit all.
My understanding was that your pin was not on the card for security reasons
and is verified remotely using encryption whenever you use a cash machine,
however this is a stand alone unit that is not connected in any way to the
banks computer and yet it is able to verify your pin, which of course must
mean your pin is somehow stored on the magnetic strip. Hoepfully if this is
the case it is stored using good encryption.
Darren.
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