[access-uk] Re: TVonics Setup Questions
- From: "Mann, Madleen" <Madleen.Mann@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 9 May 2012 10:43:20 +0100
Hi Jackie
When you first connect the box I'd say you'd have to wait around 3 to
5 minutes before pressing the blue button and the blue button is the
bottum right on the remote controll. That is a guess for if you can't
see or don't have anyone to tell you what is going on on the screen.
After pressing the blue button all should work normally.
So could you power the box off please and then switch all on again and
try to follow these instructions?
#
Please give me a call if you keep on struggling.
Best regards,
Madleen Mann
Customer sales and support (Technology)
RNIB (Royal National Institute of Blind People)
105 Judd Street, London WC1H 9NE
t: 020 7391 2308
e: madleen.mann@xxxxxxxxxxx
w: www.rnib.org.uk
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Jackie Cairns
Sent: 09 May 2012 09:55
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: TVonics Setup Questions
Hi Carol et al,
So glad you've raised this as I was going to. Our box arrived
yesterday.
We plugged the HDMI cable into the TV and TVonics, and of course the
roof
aerial. The problem is that Martin no longer has enough sight to read
anything, but could just about detect there was some writing on the
screen.
I pressed the blue button on the remote, but nothing happened. There
was no
speech, and I can't skip through the AV settings on our TV as I don't
know
where the AV button is on the telly's remote control.
I was under the impression, obviously the wrong one, that this product
spoke
out of the box once it was plugged in. According to the instructions -
and
therein lies a real gripe with me - you plug in the leads, press the
blue
button and away you go.
As for the instructions, I was told a Braille copy of these would be
sent
with my box. When it arrived, there were no instructions, except the
standard print variety which, of course, were of no consequence to
ourselves. We downloaded a Word copy from the RNIB online shop and have
put
them onto my BrailleSense until the hard copy Braille instructions
arrive.
Until we get sighted assistance, I think we are stuck to be honest. We
hear
the box whirring, but can't go any further. I have a feeling that, when
we
turn on the TV, it jumps automatically to the new box, but it just
doesn't
speak, and I don't want to go pressing buttons here and there in case we
make the situation worse.
Kind Regards,
Jackie Cairns
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Carol Pearson
Sent: 08 May 2012 15:00
To: Access UK Mailing List
Subject: [access-uk] TVonics Setup Questions
Hi all,
Well, thankfully my TVonics arrived today and I've tried setting up as
follows:
My aerial cable (from outside) is in the Aerial in socket, The other
aerial
socket has the aerial between box and TV. The HDMI cable between TV and
box
as stated in instructions.
It does not state in the instructions whether you need to tune the box
independently first, before putting on the TV, so we've tried tuning
both
ways. On each occasion, we've said OK to tune, since there doesn't seem
to
be any other option my friend can see, and the tuning has just gone on
and
on ... so we've turned off the power to the box, given it a good 20
seconds
and tried again with TV on, but still no go!
In addition, when we first switched on, we pressed the blue button, as
speech didn't automatically come on. We still haven't managed to get
speech
on as there seems to be no bypassing the channel search.
Hopefully someone somewhere can pinpoint where we've gone wrong, advise
of
anything else I can do, and we can get up and running very soon.
Thanks for any advice for this poor novice who's never set up a TV and
box
before! <Smiles>
--
Carol P
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