Yes Carol, I see your point. Often, well virtually always now, you have to use a pen on a touch screen to sign for things which, even if you can see a bit, as I can, makes things near impossible. Seems to me the large curriers should be able to make some sort of adjustment here to their rules. I may bring this up on the VI-gen group, although its rather a sleepy sort of list. From Ray I can be contacted off-list at: mailto:ray-48@xxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Carol Pearson Ray, I can fully accept that deliveries are made to the cardholder's address, but you can't always expect the cardholder to be present when you don't know when they're coming! Often these companies won't deliver to any other address than that on the card. We weren't warned of any extra documentation being needed but it seemed that anything else I might have produced was unacceptable and, as I said, the driver didn't want to call the depot for another round. There is also an issue around signing for such goods as often they want it (only the way they want it) in block capitals etc, in the right place and maybe more than one signature. That's impossible for some, maybe most, of us. Well, what more can I say except that I am well and truly tired of the saga and I now don't care who knows it! -- Carol carol.pearson@xxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq