Well, Carol, that's not exactly what I was expecting, but like the other occasional post here it was out of the ordinary enough to keep me reading as it was substantially about delivery woes rather than the merits of Dell vs. Toshiba - or do I mean the other way around? I supppose laptops, and maybe Toshes are very desirable and nickable bit s of gear and that Tosh appears to have gone walkies. I was always pretty certain that mail order deliveries could, or should, only be to the card holder's address, but it seems I might be wrong there. I've often ordered stuff from studio Spares in London, and because of the sheer hassle of deliveries in the flats where I live, I've had the orders delivered to a named person at a work address and they haven't refuesed to do this. And the passport? Why not a Council Tax statement, utility bills and the like? Surely they prove who you are? Not that I've ever been asked for anything like this myself. Just maybe this could end up being regarded OT and I'm going to delete the original part as, if this develops into a thread the messages will become rediculously long if people keep adding to the original. From Ray I can be contacted off-list at: mailto:ray-48@xxxxxxxx -----Original Message----- ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq