[access-uk] Re: Strange USB connection message

Thanks George - I understand now how this might have happened; when I get 
the message telling me about it, there is a button[invisible  to JFW] that 
it says to click for a list of faster USB connection, suggesting there is a 
3-way hub, and as my laptop has 3 USB ports, then I'm assuming it is 
referring to them, and offering a way to reconfigure. When I get this 
message to "click here" I try quickly to do a left mouse click, but I don't 
seem to do this fast enough, and the focus changes, and the button doesn't 
get clicked! -

Andy
----- Original Message ----- 
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 17, 2008 10:37 AM
Subject: [access-uk] Re: Strange USB connection message


| Hi Andy,
|
| It may indeed be that by connecting the printer before
| installing the software and drivers, that your system has
| seen an unknown USB device, and automatically configured the
| USB port to the slower speed.  Just how you get round that
| one, short of removing and re-installing, I don't know.
|
| I'm inclined to suggest a call to HP's technical support
| might be well worth it.
|
| George.
|
| -----Original Message-----
| From: access-uk@xxxxxxxxxxxxx
| [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins
| Sent: 17 June 2008 10:29
| To: access-uk@xxxxxxxxxxxxx
| Subject: [access-uk] Re: Strange USB connection message
|
| Hi George - you could be right, I can't remember now what I
| did; if you are
| correct, and that's why I'm getting this message, will the
| printer be
| functioning more slowly than otherwise? I don't want to have
| to uninstall
| and reinstall, as with this particular set up for my AIO,
| sighted help is
| required for the first couple of screens! -
|
| Andy
| ----- Original Message ----- 
| From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
| To: <access-uk@xxxxxxxxxxxxx>
| Sent: Tuesday, June 17, 2008 9:53 AM
| Subject: [access-uk] Re: Strange USB connection message
|
|
|| Hi Andy,
||
|| It sounds like you may have connected the device BEFORE
|| installing the drivers.  Can I suggest you check the
|| installation instructions as it is now more common to
|| install the software and drivers, and connect the device
|| when the process tells you to.
||
|| George.
||
|| -----Original Message-----
|| From: access-uk@xxxxxxxxxxxxx
|| [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins
|| Sent: 16 June 2008 19:42
|| To: access-uk@xxxxxxxxxxxxx
|| Subject: [access-uk] Strange USB connection message
||
|| Hi all -
||
|| When I connect my new all in one printer scanner to my lap
|| top via USB, I
|| get the following message:
|| "this device can perform faster if you connect it to a 2.0
|| USB port.  For a
|| list of available pports, click here"
||
|| This is a new lap top, and I would assume it's USB ports
| are
|| 2.0, so why
|| this message I wonder? -
||
|| Andy
||
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