Mandy, you're saying that you've set your e-mails to HTML, yet you can't click on links? It's just I don't have any problems doing this using Outlook Express 6 and JAWS 8.0.423 demo. ----- Original Message ----- From: Mandy To: access-uk@xxxxxxxxxxxxx Sent: Monday, July 30, 2007 2:18 PM Subject: [access-uk] Strange? Hi All. Having spent the weekend emailing this list and boring everybody rigid about my router problems everything now seems to be working fine for no apparent reason so thanks for help and I've saved relevant advice and will take appropriate action if it happens again. Apparently Virgin Media do provide a router but don't know what kind of quality it is or whether they would set it up for us. Now I am still plagued by this problem of not being able to link onto things in emails - I removed and reinstalled Jaws but no good and I don't think there are viruses on here - is it worth using one of the repair Outlook Express options you find if you search Google or is that risky? I saw a link about |Outlook Express 7 but then could only find 6 which I already have. Or is it worth uninstalling Outlook Express from the Windows XP disk and seeing if that makes a difference? Mandy.