Hi Paul I don't know how he has disappeared, but it is not part of the radio, rather sent from the server. That is partly what you pay for in the yearly subscription, the maintenance of the database and the tagging of station names etc. I suggest you speak to Luke Williams on Monday. I am sure he will sort it out for you, he is extremely helpful. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Paul Benson Sent: 13 May 2011 23:39 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Sonata Radio Station Announcer Gone Silent Hello all, I am seeking assistance. I have had the Sonata for 4 days. Here is what happened today. I have had 4 extra stations added to my list. When I switched off the Sonata this afternoon, the last radio station broadcasting was one of these, and it is an intermittent stream. When I switched the Sonata on again this evening, the intermittent stream was no longer being broadcast. When I accessed the radio station list, the male voice announcing the list of stations had disappeared. Has anyone else experienced the male voice going silent, and how did you get him back please? I can still get the radio stations to play, by using the up and down buttons, and pressing the O.K. button without feedback. I have tried unplugging the device, and removing the cable from the router, neither get the male voice back. Is the male voice part of the Sonata, or is it transmitted over the Internet? I know there is an option for returning to factory default, but I am wary of trying this. Will returning to factory default remove the extra stations I have added? Also, does returning to factory default remove any bookmarks? Paul Benson.N‰j÷…é²×‰ÉžØŠiv&z\¢YÂ)–)™¨¶†qëºJªçµúzX¶Ê‚Ëçé¹»®&!ûŠÉžGzÉŠ¶±éjg±¨¶†qëºJªçµúzX¶Ê©Š{y+ç–)·*º{nlj·¢º…êŠË¢i۹ȲöjØžjyÉrJ¶šg‰«—'–ZŠxŠyj)¡§zË’·¹ë~·–+²Š²æy}®u²zq²z²y²®¶y ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq