Hello all, I am seeking assistance. I have had the Sonata for 4 days. Here is what happened today. I have had 4 extra stations added to my list. When I switched off the Sonata this afternoon, the last radio station broadcasting was one of these, and it is an intermittent stream. When I switched the Sonata on again this evening, the intermittent stream was no longer being broadcast. When I accessed the radio station list, the male voice announcing the list of stations had disappeared. Has anyone else experienced the male voice going silent, and how did you get him back please? I can still get the radio stations to play, by using the up and down buttons, and pressing the O.K. button without feedback. I have tried unplugging the device, and removing the cable from the router, neither get the male voice back. Is the male voice part of the Sonata, or is it transmitted over the Internet? I know there is an option for returning to factory default, but I am wary of trying this. Will returning to factory default remove the extra stations I have added? Also, does returning to factory default remove any bookmarks? Paul Benson.