[access-uk] Re: Sky repairs service

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 4 Dec 2009 22:32:15 -0000

Yet another reason why I'm lucky enough to have a British owned Virgin
system where I can record two programs while watching a third.
 
AND I am paying less than my son for a better service here in
Northampton.
 
AND they upgraded my neighbour's 2 year old set top box at no cost.
 
Sorry, but I'm not a Robert Maxwell fan!
 
George.

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Darran Ross
Sent: 04 December 2009 20:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sky repairs service


Hi Phil.
 
Sky themselves contacted me about this very thing a couple of weeks
ago. Here's a copy of their e-mail.
 
 
Sky Protect - Beware of imitations 
 
 
 
It's come to our attention that a number of extended warranty
providers are contacting our customers claiming to be connected with
Sky.
 
The only extended warranty plan officially approved and endorsed by
Sky is Sky Protect. It's provided and administered on our behalf by
Domestic & General, our chosen partner, one of the UK's leading
appliance repair specialists.
 
Any other companies are not approved or endorsed by Sky and we cannot
ensure the validity of any extended warranty plan taken out with them.
Of course you're free to take out a warranty with anyone you choose,
but we advise you read their terms and conditions carefully before
making payment.
 
arrow 
 
Find out more :
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/compeinfo-1 
 
Checking your plan
 
If you have an extended warranty plan for your Sky equipment and you
are concerned about whether it's a genuine Sky Protect plan, you can
e-mail us using our online contact form :
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competitor-1 .
 
What to look out for
 
If anyone contacts you offering service contracts, protection plans or
warranty cover for your Sky equipment - 
 
* Ask for the name of their company
(if they are not from Domestic & General they are not officially
approved or endorsed by Sky)
 
*  Ask the name of the plan they offer 
(if it is not Sky Protect, it is not officially approved or endorsed
by Sky)
 
* Ask them to confirm your Sky account number, your box type and when
you first subscribed to Sky (only Sky Protect will have these details)
 
--> More FAQs :
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competfaq-1 
 
Sky Protect - Safer all round heck your plan
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competitor-1 
 
Please use the links below to view our terms and conditions and/or
privacy policy.
 
Site Terms & Conditions :
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/terms-1 | 
Privacy Statement :
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/privacy-1 | 
Accessibility :
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/access-1 | 
Feedback :
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/contactsp-1 
 
BSkyB Limited 2008. British Sky Broadcasting Limited (registered in
England & Wales as company no. 02906991) has its registered office at
Grant Way, Isleworth, Middlesex TW7 5QD. Sky Protect is provided and
administered by Domestic & General Services Ltd, Swan Court, 11 Worple
Road, Wimbledon, London, SW19 4JS. Registered in England and Wales
No.1970780. 
 

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