[access-uk] Re: Sky audio description on 963 and 944 disappeared

Hi Steve,

yes Darran replied earlier that AD was still being transmitted so I got sighted 
help and went into the setup on my digi box and as you suggested it had dropped 
the AD settings.
If as you mentioned SKY have rolled out a update to the Digi box software it 
would have been helpful if they had given a warning somewhere that you might 
have to either reset your audio description on the Digi box or reboot it.
Whilst the audio description itself on Sky is generally pretty reliable their 
communication  about it and anything that may affect it is somewhat lacking.

Thanks again.

Gary
  ----- Original Message ----- 
  From: Steve Dryden 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Saturday, February 25, 2006 11:21 PM
  Subject: [access-uk] Re: Sky audio description on 963 and 944 disappeared


  Gary, sorry, have picked up late on this and not sure if you've had a 
response on this yet.  I think Sky did a system upgrade a short while ago as we 
ourselves lost our AD and had to do a hardware reboot.  That might do it but it 
is possible you might need to reset the setup in the digibox language settings.

  Steve

  Steve Hyde-Dryden

  Text or call on

  Tel:  07799766944

  MSN:  steve_dryden@xxxxxxxxxxx
  Skype:  knightvader
  Email:  steve@xxxxxxxxxxxxxxxxxxxx 

    ----- Original Message ----- 
    From: Darran Ross 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Thursday, February 23, 2006 9:51 PM
    Subject: [access-uk] Re: Sky audio description on 963 and 944 disappeared


    hi Gary.

    I can only tell you that ITV on 963 was working fine with me tonight. Can't 
comment on 944 as the last thing I recorded on there was Monday night, but 
again it was working fine then.

    Darran

      ----- Original Message ----- 
      From: Gary Robinson 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Thursday, February 23, 2006 9:02 PM
      Subject: [access-uk] Sky audio description on 963 and 944 disappeared


      Hi all,

      We seem to have lost audio description on channels 963 and 944 i.e ITV 
and BBC for some days now.  Have other listers found the same or has something 
gone wrong with my digibox?

      Thanks

      Gary


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