Hi Brian. Can you tell which channel the gnome is set to? Is the audio distorted in any way? There are four channels the gnome can operate on and it is essential that for proper operation, the base unit and the gnome are tuned to the same channel. Also, on the gnome link that connects to the serial and Arial ports on your box, is there a light showing on the little dongle where all the wires converge? If there is no light then you have a problem with the connector and may have to get a replacement. All the best, Ibrahim. ----- Original Message ----- From: Brian To: access-uk Sent: Friday, July 10, 2009 11:22 AM Subject: [access-uk] Sky Gnome The gnome plays the programme that is on the sky+ box in the front room and changes if you change channels on that box but I cannot change channels with the gnome. Can anyone tell me what is wrong and how I can put it right? As far as I know it is wired correctly and I have tried turning off the power to the main box and hoping that the gnome will reprogramme itself with no success. Thanks. Brian