[access-uk] Re: Sky Gnome

  • From: "Balal Hussain" <balal@xxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 20 Jan 2009 20:50:24 -0000

High ali.
could you kindly explain to me how they told you to enable RF outlet.
just wondering so that when I reseve my Sky gnome, then I wont have the same problem.
thanks.
balal
----- Original Message ----- From: "Ali" <alistair.kelly@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, January 20, 2009 6:38 PM
Subject: [access-uk] Re: Sky Gnome


Hi!

Just phoned Sky accessibility and they helped me to enable RF outlet, once this was done it works a treat! thanks for all the help!

Alistair

----- Original Message ----- From: "Ali" <alistair.kelly@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, January 20, 2009 6:09 PM
Subject: [access-uk] Re: Sky Gnome


Hi!

Thank you for the response, as far as I can tell the cables are all connected correctly, however there are 3 RF ports on my standard Sky box,I've tried each one. as for the settings within Sky itself, there is no setting within the system set up which is labelled RF, although will have another go later.

Did try the Sky disability help line, they in turn passed me onto someone else who took 5 minutes to tell me they no longer work with the Sky gnome, I was then passed onto another company who told me all their operators were busy and to leave a message! Great fun!LOL! thank you!

Alistair


----- Original Message ----- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, January 20, 2009 4:07 PM
Subject: [access-uk] Re: Sky Gnome


Hi.

Is the data cable correctly connected? On most sky boxes there are three RF ports, but this can varies if you have a sky plus box. Other than this, you need to ensure the serial cable is connected and secured properly and that external device support is enabled in your sky box. I'd get a volunteer to help you with all this personally as setup can be difficult if you are totally blind.


----- Original Message ----- From: "Ali" <alistair.kelly@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, January 20, 2009 3:54 PM
Subject: [access-uk] Re: Sky Gnome


Hi folks,

I guess like many of you I got my Sky gnome this morning,I've followed the instructions to the best of my ability and indeed the gnome is receiving and playing the sky content. However I cant change channels as it just says searching! The transmitter is close enough to the receiver to pick up the signal but for the life of me can't work out where I'm going wrong! Anyone any ideas?Did contact the RNIB who kindly offerred to send out a volunteer next week which is great but I hate this sort of mystery!If anyone can walk me through it my private E mail is below. Thanks!

Alistair.kelly@xxxxxxxxxxxx


----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 19, 2009 4:24 PM
Subject: [access-uk] Re: Sky Gnome


Hi Ali

The gnome comes with a transmitter. This plugs into the back of the Sky
box somewhere, along with phono cables and your aerial plug.  Then you
can take the gnome around the house as it transmits the Sky signal from its base. The gnome has two speakers to its rear, so you can listen to
output from whatever is being broadcast on Sky.  There is a headphone
socket on the gnome as well. You can change channels using its buttons,
go up and down if you don't know the direct numbers, and adjust the
volume.

I hope that sort of makes sense.


Jackie Cairns
Braille Support Adviser
Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Telephone: 01604 798024
Fax: 01604 798090
Web: www.sightandsound.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Ali
Sent: 19 January 2009 16:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sky Gnome

Hi Jackie,

thanks for that, bit thick here, so what plugs into what and on what do
you listen to the sound? LOL!

alistair

----- Original Message -----
From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 19, 2009 2:48 PM
Subject: [access-uk] Re: Sky Gnome


Hi Ali

It is a small sort of triangular-shaped device that relays the sound
of
any broadcast on Sky to another  part of the house.  It is stereo,
allows you to change channels, or turn the Sky box on if it is off.
The
battery lasts about eight hours, but comes with a mains charger.

Jackie Cairns
Braille Support Adviser
Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Telephone: 01604 798024
Fax: 01604 798090
Web: www.sightandsound.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of Ali
Sent: 19 January 2009 14:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sky Gnome

Hi folks,

sky gnome? A bit late on this one, waht is it? I do have Sky in the
house but sorry not sure  what this is?

Alistair

----- Original Message -----
From: "Balal Hussain" <balal@xxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 19, 2009 12:34 PM
Subject: [access-uk] Re: Sky Gnome


Yeh, I also rung this morning and they just asked for my post code,
and
said they will send it off to me.
----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 19, 2009 11:50 AM
Subject: [access-uk] Re: Sky Gnome


Same here Steve.  I rang them when I read it on Saturday, and I
ordered
one without giving any other info.  I guess it depends on who you
get!!
I thought I'd get one as a spare because I use it a lot.  And they
are
very hard to get hold of now.


Jackie Cairns
Braille Support Adviser
Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Telephone: 01604 798024
Fax: 01604 798090
Web: www.sightandsound.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of Steve Dryden
Sent: 19 January 2009 11:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sky Gnome

Um... Interesting but not strictly true.  Well, not acording to my
experience this morning.  I simply rang up and mentioned that I'd
seen
this being discussed on a mailing list at the weekend and asked if
there
were any gnomes left. I was told there was and they said they'd send
me
one out.  No mention of codes or insight, smiles.

Steve

----- Original Message -----
From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 19, 2009 10:06 AM
Subject: [access-uk] Re: Sky Gnome


Thanks Ibrahim.  This is interesting as I didn't have to do that.


Jackie Cairns
Braille Support Adviser
Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Telephone: 01604 798024
Fax: 01604 798090
Web: www.sightandsound.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of Ibrahim Gucukoglu
Sent: 19 January 2009 10:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Sky Gnome

Hi Everyone.

Just ordered my free sky gnome from the RNIB.  For those of you
thinking
of doing the same, you need to quote a reference number you can only
get
from Insight radio who are the promoters of this particular sky
accessory.  Their contact details are on their website
www.insightradio.co.uk and you must provide the reference number
they
give you to RNIB's customer services before they can process your
order.


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