[access-uk] Re: Sky Broadband

Hi Alistair,

Mike phoned the Sky disability line as we have used Sky satelite for years. They said we had to have a BT connection before they could tell us if Sky broadband was availlable in our area, which as I stated before seems absolutely ridiculous as this would mean us leaving Virgin Media, subscribing to BT and then to Sky, and then maybe being told it is not possible in our area.

Regards

Mary
----- Original Message ----- From: "allykelly" <allykelly@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, August 11, 2007 5:58 PM
Subject: [access-uk] Re: Sky Broadband


Hi Mary,

I assume rightly or wrongly your current method of connecting to the net through virgin media is via cable? if so depending on what speed you have then moving to a ADSL connection through Sky may not be so good. therefore switching ISP might not be that beneficial in terms of reliability and speed. I currently have a ADSL connection via BT and at times it is truly appalling!there are so many differing issues to take account of such as how far your Bt line is from the exchange? does it even support broad band? I considered moving to Sky for telephone, TV and internet but as it just uses the same Bt line then there might not be much benefit. Having had a quick look at the Sky offer for all 3 services it looks like you also have to pay BT line rental on top of the sky services package. As a Sky TV customer you could always phone the disability help line on:

08705 663333

and ask them for some details.

Alistair

allykelly@xxxxxxxxxxxxxx

----- Original Message ----- From: "mary" <m.tottle1@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, August 11, 2007 4:16 PM
Subject: [access-uk] Sky Broadband


Hi,

At the moment we use Virgin Media for our phone calls and broadband and Sky for our satelite viewing. We have been having quite a few provlems especially during the slot between nine and twelve A.M. Very often I am unable to get Internet Explorer connections and then suddenly once the busy period is over, fine. I have noticed this more since Virgin Media took over NTL. We have just phoned Sky to find out about their broadband pricess but were told by Sky that we had to have a BT connection before they could tell us whether we would be able to receive Sky broadband in our area. This seems quite stupid to me. We could ditch Virgin Media phone and broadband and then be told Sky broadband is not availlable in our area. Is there a post code check we can do for Sky broadband before we decide to switch?
Regards

Mary
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