[access-uk] Re: Sight and Sound opening hours

You are right and wrong there Chris. You or should I say one can have both on the same physical USB dongle but there will indeed by two individual liscence codes, one for Jaws and one for Magic. ----- Original Message ----- From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>

To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 02, 2009 3:40 PM
Subject: [access-uk] Re: Sight and Sound opening hours


No I think JAWS and MAGic require separate dongles as although they are licensed the same you need to get a license for each product.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
Sent: 02 December 2009 15:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sight and Sound opening hours

I had so many issues, I will tell you off list but authorisation issues I did have. Now to be fair, I have had a dongle since Jaws 9.0 but on upgrading to Jaws 10 along with Magic 11 still waiting for the dongle. One explanation is however, I may be having, though not confirmed Jaws 11 and it is a case of knowing then whether Jaws 11 and Magic 11 are compatable and if they are they would go on the same dongle.

Eleanor
----- Original Message -----
From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 02, 2009 3:06 PM
Subject: [access-uk] Re: Sight and Sound opening hours


Oh how ridiculous! So you had authorization issues as well?

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Eleanor Burke
Sent: 02 December 2009 15:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sight and Sound opening hours


I am still waiting for mine fron S&S now 3 months! Wish you well with
yours Chris.
-original message-
Subject: [access-uk] Re: Sight and Sound opening hours
From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
Date: 02/12/2009 2:54 pm

Thank you very much. Quite frustrated as on one of my machines JAWS lost
its authorization and I now can't activate it even though I have a key
left. So Sight and Sound are going to send me a dongle, but they can't do
it unless Freedom gives them permission.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Mervyn Robertson
Sent: 02 December 2009 14:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sight and Sound opening hours

Keep trying Chris. The guys have all been busy on the phone! Support can
be reached between 09:00AM AND 5:00PM, Monday to Friday

Regards
Mervyn

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Chris Hallsworth
Sent: 02 December 2009 14:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Sight and Sound opening hours

Hello all,
What are the opening hours for Sight and Sound? I'm trying to call
technical support about a severe JAWS problem, and I'm getting an
answerphone. So am just wondering if they only do half day on a Wednesday.
I looked at their site and opening hours were not mentioned.
Thank you very much. Take care.
From Chris.

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