HI Hannah. I believe they will do it all for you, as the modem they install will need to be activated over the phone. There is a number on the back of it that will be needed to set the modem up, and as you will not be able to see this, they should do it for you. Audrey ----- Original Message ----- From: "Hannah Day" <hannahday2009@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, February 07, 2010 1:50 PM Subject: [access-uk] Re: Setting up Virgin ar right ok . so do i need to instal a cd or anything? chat soon hannah Hannah Day E-mail and Facebook: hannahday2009@xxxxxxxxxxxxxx MSN: hannahday1989@xxxxxxxxxxxxx Skype: hannahday On 07/02/2010 13:47, william lomas wrote: > they will set it all up for her i think on the day > > On 7 Feb 2010, at 13:44, Chris Hallsworth wrote: > >> Hello all, >> Hannah will be using Virgin Media as her ISP for her new flat as she has >> an existing NTL line. Now, will she need to configure anything, or can >> she just connect via the ethernet or wireless networks once Virgin has >> installed everything? >> Thanks for any answers. >> From Chris. >> -- >> Chris Hallsworth >> e-mail and Facebook: christopherh40@xxxxxxxxxxxxxx >> MSN: ch9675@xxxxxxxxxxx >> Skype: chrishallsworth7266 >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 4844 (20100207) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq