[access-uk] Re: Sales and support staff's knowledage of braille

  • From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 5 Nov 2010 21:05:57 -0000

Yes thanks Derek and brill to you and all you do. You are indeed an example to all of us. All very well us moaning on but I know only too well when I go out with my guide dog, how important hearing is and when there is very loud noise I will avoid that area and go a different route. I refer to very loud drills which affect my orientation and I am sure that of others too. I do not have any hearing loss but there must be something to it, us relying on hearing for orientation too. Now I am talking like those patronising sighted people who make reference to the fact that as blind people we do of course have fantastic hearing which is utter rubbish. One thing I do know is that I am being subjected to very loud fireworks tonight but interestingly it is not bothering Neela my guide dog at all.


Eleanor
----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, November 05, 2010 7:38 PM
Subject: [access-uk] Re: Sales and support staff's knowledage of braille


Hi  Eleanor
Well I am as deaf as door post!
Cannot hear  speech at all.

So Braille  is my only  way  to access text  messages
And typetalk.  Are you  aware of typetalk?
It's a telephone relay  service that makes it  possible
For deaf,  deafblind,  and speech impaired people to receive and make
Telephone calls  from  anyone.


Regards,  Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Burke
Sent: Friday, November 05, 2010 6:46 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sales and support staff's knowledage of braille

Very expensive bit of kit though Derek for Braille messages but I think that

perhaps yourself and Christine have hearing impairment too so of course
braille is paramount.
----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, November 05, 2010 6:21 PM
Subject: [access-uk] Re: Sales and support staff's knowledage of braille


Hi Christine
No,  I don't  know  Jackie,  but having just
Checked  old emails I find it was Lucy Naismith  that did my first
Demonstration.  I think she's sales manager  for the North.
Martin is  training manager.

Were you  impressed with DBC  I love the idea of being abel to
Send and  receive text  messages in Braille.

Regards,  Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Christine Weetman
Sent: Friday, November 05, 2010 4:43 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sales and support staff's knowledage of braille

Hi Derek, wow, I've got the DBC from HumanWare and am due a training day
with Jackie Hall...I do hope this isn't the lady who can't read braille?
I
do understand that Martin Griffiths is a braille user as he was originally
coming to train me, but unfortunately became unwell...Maybe Stupidly in
panic, I asked for a female as I'm no use at listening to a deeper male
voice and wondered why I'd ever agreed a male for a whole day training,
sure

it would have been a huge strain on me--but now, I'm wondering if I've let
go of a Really experienced person?

I hope you or someone can reassure me I've done the right thing for me?

Regards, Christine.
----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, November 05, 2010 4:18 PM
Subject: [access-uk] Sales and support staff's knowledage of braille


Hi Jackie
I have changed subject line  a I think  there is room for  a wider
Debate on some issues here.
I understand  all you are saying and  I was surprised nobody can read
Grade 2  Braille.  But then just a  sec, maybe not surprised!

Few   weeks ago  I had  a demonstration  by Humanware  of a new
Package  aimed at the deafblind. They call is  DBC  I think
Stands for  deafblind communicator.
Anyway the lady  that gave me the  demonstration  didn't seem to know
Braille! And this caused some  confusion!

So after that  failed demonstration  Alan  Davis  came to me,
Not too sure  if he knows Braille,  but he certainly  was far better
At  explaining what he was  showing me.

I am  now told  the trainer  will  be  a guy called
Martin  (I forget his surname)  works for  Humanware in UK.

A  don't  think  a sighted  driver  would be happy for  a car
Salesman to be  a non  driver,  so  to a point I agree There is  a  need
for  those that  sell  Braille displays,  to know Both  grade 1  and 2
Braille.

I do  not accept the  person must be blind, because there are
Many  sighted  people out there that  know Braille  very well.
Regards,  Derek

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