Christine, I'd recommend that you take a look at: Education - Post 16 The Disability Rights Commission has written and produced this revised Code of Practice concerning new duties upon providers of post-16 education and related services which came into force on 1 September 2006. The code of practise is available from the DRC web page www.drc-gb.org Kind regards Colin Colin Fowler Disability Consultant Tel: 01582 483 283 Text/mobile: 07901 573 570 E mail: col.fowler@xxxxxxxxxxxxxx www.social-model.org.uk disability@xxxxxxxxxxxxxxxxxxx ----- Original Message ----- From: Christine Weetman To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, June 12, 2007 1:43 PM Subject: [access-uk] Re: SAINSBURY'S SECURE CREDIT CARD AND DRC CONCILIATION Hi there, yes, I want to know the steps I must take to take Learn Direct to court for their failing inaccessability for the past 3 years, promises promises and Still No Nearer, not a single course of theirs is accessable on the net. Christine W. ----- Original Message ----- From: Dave Taylor To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, June 12, 2007 12:39 PM Subject: [access-uk] Re: SAINSBURY'S SECURE CREDIT CARD AND DRC CONCILIATION might do! ----- Original Message ----- From: Damon To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, June 12, 2007 12:16 PM Subject: [access-uk] Re: SAINSBURY'S SECURE CREDIT CARD AND DRC CONCILIATION richard, it would be really useful if you could post up a potted version of how you went about using the DDA against Sainsbury in order to help other people. I'd love to know how difficult it is to take legal proceedings against a website. Who is paying? Are you? How much is it? And if you've gone to conciliation, does that mean you bypassed the legal processes, cut out costs yet the company is still taking note? If I set up a an 'Access UK Proactive' list for people interested in not only just talking about Access to products and services but also for those who want to join together in affecting change collectively, would anyone join? I'm thinking about email campaigns etc. Using official complaint channels en masse. And perhaps going beyond the official channels if they don't seem to work? ...Damon ----- Original Message ----- From: Richard Godfrey-McKay To: access-uk@xxxxxxxxxxxxx Sent: Monday, June 11, 2007 9:54 PM Subject: [access-uk] SAINSBURY'S SECURE CREDIT CARD AND DRC CONCILIATION Hi, Following a failed attempt to use my Sainsbury's credit card on the net last January, and following an admission from Sainsbury's that the security features used were not accessible, I'm off to conciliation on 6th July. Sainsbury's say that they've now altered the site and I tried it yesterday. I think it probably does now work, although one screen appears to open in a new window without telling me that it had done this. Has anyone else had experience of using Sainsbury's secure recently? I'm shortly to encounter Halifax Secure, and would be interested to know whether this, and indeed other services run by financial service providers have been inaccessible for the same reason as the Sainsbury's site, and may now be fixed. I gather that providers often use the same security programmes. Any help welcomed. Please read this special message My partner, Cindy, is trying to lose weight and at the same time, raise money for our favourite charity - RNIB. Please go to www.justgiving.com/slimmercindy to make a generous donation to RNIB and keep her motivated to lose weight and keep her healthy. Thank you so much for reading this message. Richard Godfrey-McKay Telephone: 01656-657516 Mobile: 07791-452593