[access-uk] Re: SAINSBURY'S SECURE CREDIT CARD AND DRC CONCILIATION

  • From: "Christine Weetman" <goatmum@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 12 Jun 2007 13:43:52 +0100

Hi there, yes, I want to know the steps I must take to take Learn Direct to 
court for their failing inaccessability for the past 3 years, promises promises 
and Still No Nearer, not a single course of theirs is accessable on the net.  
Christine W.
  ----- Original Message ----- 
  From: Dave Taylor 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Tuesday, June 12, 2007 12:39 PM
  Subject: [access-uk] Re: SAINSBURY'S SECURE CREDIT CARD AND DRC CONCILIATION


  might do!


    ----- Original Message ----- 
    From: Damon 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Tuesday, June 12, 2007 12:16 PM
    Subject: [access-uk] Re: SAINSBURY'S SECURE CREDIT CARD AND DRC CONCILIATION


    richard, it would be really useful if you could post up a potted version of 
how you went about using the DDA against Sainsbury in order to help other 
people. I'd love to know how difficult it is to take legal proceedings against 
a website. Who is paying? Are you? How much is it? And if you've gone to 
conciliation, does that mean you bypassed the legal processes, cut out costs 
yet the company is still taking note? 

    If I set up a an 'Access UK Proactive' list for people interested in not 
only just talking about Access to products and services but also for those who 
want to join together in affecting change collectively, would anyone join? I'm 
thinking about email campaigns etc. Using official complaint channels en masse. 
And perhaps going beyond the official channels if they don't seem to work? 

    ...Damon 





      ----- Original Message ----- 
      From: Richard Godfrey-McKay 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Monday, June 11, 2007 9:54 PM
      Subject: [access-uk] SAINSBURY'S SECURE CREDIT CARD AND DRC CONCILIATION


      Hi,  Following a failed attempt to use my Sainsbury's credit card on the 
net last January, and following an admission from Sainsbury's that the security 
features used were not accessible, I'm off to conciliation on 6th July.

      Sainsbury's say that they've now altered the site and I tried it 
yesterday.  

      I think it probably does now work, although one screen appears to open in 
a new window without telling me that it had done this.

      Has anyone else had experience of using Sainsbury's secure recently?

      I'm shortly to encounter Halifax Secure, and would be interested to know 
whether this, and indeed other services run by financial service providers have 
been inaccessible for the same reason as the Sainsbury's site, and may now be 
fixed.  I gather that providers often use the same security programmes.

      Any help welcomed.

      Please read this special message 

      My partner, Cindy, is trying to lose weight and at the same time, raise 
money for our favourite charity - RNIB.   

      Please go to 
      www.justgiving.com/slimmercindy
       to make a generous donation to RNIB and keep her motivated to lose 
weight and keep her healthy. 

      Thank you so much for reading this message.  
      Richard Godfrey-McKay
      Telephone: 01656-657516
      Mobile: 07791-452593

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