Hi Karl, I will be very interested to see how it goes here. We have signed up for McAfee Guardian for our Server and a wheen of indiv= idual licenses, which came to nearly =C2=A31,000. The net result should be that we can take up issues like this, presumably= with a suggestion that they might just be in breech of the DDA. Anyway, thank you also, as this reply saves me another test message to se= e if the proverbial British Pound sign (=C2=A3) comes through OK in freel= ists messages, plus that stupid equals sign again on my signature. George Bell Techno-Vision Systems Ltd., U.K.=20 -----Original Message----- From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxx= rg] On Behalf Of karl.farrell@xxxxxxxxxxxxxx Sent: 05 June 2004 22:20 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Renewing Subscriptions with UK McAfee Hello I have been trying to renew my subscription for McAfee VirusScan without = success and I eventually got a phone number to talk to someone from UK Mc= Afee Help. I explained my predicament (not mentioning that I use a scree= nreader, JFW4.5+). The lady said she would e-mail me instructions where = to go and duly did so, as I quote below:- "If you go to http://uk.mcafee.com and then click on the heading "Store". This will open another window. If you click on the heading "Renewal" to = the left of the new window, you will be taken to the page where you can r= enew your licence." I dutifully followed the instructions, went to uk.mcafee.com and hit ENTE= R on the "store" link. Jaws announced that the new window opened had no = links, although I could read part of the text line by line with the Jaws = cursor. I got a visual to click on the heading "renewal" and that moved = me to a new page that was similarly inaccessible. Has anyone else here used this site? Or is there a bit of Jaws knowhow t= hat will make it work? In the past, I went through the whole process of = registering and buying products from the McAfee site in the USA without t= his trouble. If there is an accessibility issue with uk.mcafee.com, I wi= ll raise it with UK McAfee Help. Your views please. Karl Farrell karl.farrell@xxxxxxxxxxxxxx=3D20 =0AThis Message has been scanned for viruses by McAfee Groupshield.