[access-uk] Re: Renewal of Nod 32 license

I think version 4 isgreat. It just gets on with the job. 
  ----- Original Message ----- 
  From: martin wilsher 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Thursday, September 03, 2009 3:04 PM
  Subject: [access-uk] Re: Renewal of Nod 32 license


  you can update to version four, but i'd uninstall three first, disconnect 
from the net, then uninstall, then restart, then install four, then connect to 
the net again.  i have found going over the top of versions does not work very 
well imho.



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  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Marie Baisez
  Sent: 03 September 2009 14:40
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: Renewal of Nod 32 license


  Now, why didn't I think of that!
  I had to register with a special security site, very choosey about the kind 
of password you can have before my debit/credit/international bank card was 
considered and after 3 attempts, my payment has been successful.
  When can I expect to see a change in my license terms? Will it appear on the 
about section of the prog as it did before the next time the definitions are 
updated? I still use version 3 because each time I tried to download version 4 
the global site chucked me out. I know better now.
  Do I have to uninstall version 3 before updating to version 4? only, I'm a 
bit worried about being without virus protection for the time it takes. I know 
disconnecting from the internet is an option, but you get so many warnings 
nowadays when you do this that it makes navigating on the screen with the shark 
very tedious.
  Have any of you installed version 4 on top of version 3 without problems? Any 
comments welcomed.
  And,Martin, thanks a million, you've saved my sanity, I was tearing my hair 
out. Neither the Americans, or the French could tell me I'd bought my license 
in the UK.
  Mind you, it's all here in my reference folder but I was stupid enough not to 
look at it. Lesson learnt and,I hope, remembered for a long while.
  Cheers now,
  Marie 
    ----- Original Message ----- 
    From: martin wilsher 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Thursday, September 03, 2009 12:46 PM
    Subject: [access-uk] Re: Renewal of Nod 32 license


    go to 

    http://www.eset.co.uk/ 

    for the UK site. 

----------------------------------------------------------------------------

    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Marie Baisez
    Sent: 03 September 2009 11:13
    To: access-uk@xxxxxxxxxxxxx
    Subject: [access-uk] Renewal of Nod 32 license


    Hi folks,
    Getting into all sorts of trouble trying to do this...Every time I try, I 
am automatically directed to the French site, the system there doesn't 
recognize my user name and password. When I force the system to go to the 
international download site, the same thing happens. I chose to ignore the 
problem on the French site and bought a license, they give me a key but after 
entering this, I'm asked for my user name and password and it is not recognized 
again. Managed to get my money back. Phoned the states who say that because of 
my geographic location, they can't help me. Then they mail me saying I've 
recently renewed my license say that my user name and password has not changed 
and give them to me as reference. The user name is right but the password is 
different. I try it on the site and it is not recognized. They say they do not 
issue any international license anymore and do not accept international 
debit/credit card for security reason.
    The French say they can't renew my license because my previous wasn't one 
bought in France.
    I cleared all history in IE in case it might make a difference but to no 
avail.
    Any thoughts or comments on what I should do, most welcomed.
    Marie


    __________ Information from ESET Smart Security, version of virus signature 
database 4390 (20090902) __________

    The message was checked by ESET Smart Security.

    http://www.eset.com


    __________ Information from ESET Smart Security, version of virus signature 
database 4390 (20090902) __________

    The message was checked by ESET Smart Security.

    http://www.eset.com


    __________ Information from ESET NOD32 Antivirus, version of virus 
signature database 4390 (20090902) __________

    The message was checked by ESET NOD32 Antivirus.

    http://www.eset.com



  __________ Information from ESET Smart Security, version of virus signature 
database 4391 (20090903) __________

  The message was checked by ESET Smart Security.

  http://www.eset.com


  __________ Information from ESET NOD32 Antivirus, version of virus signature 
database 4392 (20090903) __________

  The message was checked by ESET NOD32 Antivirus.

  http://www.eset.com



__________ Information from ESET NOD32 Antivirus, version of virus signature 
database 4392 (20090903) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

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