Think this may have been covered before, so forgive me if I'm revisiting something. Needed a postcode today, and needed to input a code before it would work. I was advised that I needed to phone a helpline if I couldn't see the image. Helpline not on duty over Easter. Surely this kind of thing is unnecessary and the PO should be dealt with. Anyone been there yet? It's so frustrating to keep encountering this sort of thing. Richard Godfrey-McKay Tel: (01738) 445 880 Mobile: (07791) 452 593 Please read this special message My partner, Cindy, is losing weight and at the same time, raising money for RNIB. Please go to <http://www.justgiving.com/slimmercindy> www.justgiving.com/slimmercindy to make a generous donation to RNIB and keep her healthy and motivated to lose even more weight.42Lb to date! Thanks for reading this message. Richard