[access-uk] Re: Question for Orange users
- From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 26 Aug 2004 23:57:38 +0100
Thanks - I thought 0800 were free; tonight's operator told me they were
charged at standard land-line rates, and that national numbers were charged
at 20P per minute, where again, I thought national numbers, such as 0870,
just got deducted from the free minutes, in fact, I thought before I spoke
with the Orange woman tonight, that all fixed lines, including national
numbers, but not premium numbers, along with all mobile networks were
covered by any time price plans.
Seems my Orange woman got at least some of it wrong; she wasn't very
helpful, and I hope not typical of Orange staff!
Andy
----- Original Message -----
From: "Vanja Sudar" <vanja@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, August 26, 2004 11:40 PM
Subject: [access-uk] Re: Question for Orange users
150 and 0800 numbers are definitely free and are not taken out of your free
minutes, as for the other mentioned, they are taken out of your free
minutes, but I am not sure of the cost and it depends of your plan you're
on.
Vanja
MSN messenger: sudar23@xxxxxxxxxxx
http://www.sudar.co.uk
Phone: 08701993565
----- Original Message -----
From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, August 26, 2004 9:51 PM
Subject: [access-uk] Re: Question for Orange users
Can I just check with those Orange users on a price plan, if calling 150
takes time off your air minutes? Also, can I ask about some other numbers,
from the point of view of whether they are charged per call, or are covered
by the air minutes? the numbers are:
0800
0870
0871
0845
I'm asking, because Orange staff have given conflicting info as to if these
codes are covered by monthly price plans, or charge per call, which brings
up another question, if the above numbers are charged as used, then anyone
know at what rate?
Thanks
Andy
----- Original Message -----
From: "Vanja Sudar" <vanja@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, August 26, 2004 9:11 PM
Subject: [access-uk] Re: Question for Orange users
Hi, you're wright, it hasn't changed for almost a month, or at least about
last 3 weeks! I totally agree, I mean if it doesn't change for about 2-3
days, it could be siad that it might be just about tolrable, but 3 weeks?
Totally pointless! If website was accessible, maybe you could see on there
as website might be more accurate, but, as I reported a few weeks ago, once
you register and sign up to be able to monitor your account via the website,
once you log in and go in to "my account" area, website refreshes about
every 2 secconds, which is totally uneceserry and pointless. Even using
options to stop refreshing of the webpage in jaws verbositty options does
not stop it. As I also pointed out a few weeks ago, there is accessibilitty
area on orange website, but it mainly deals with the fact that you can have
your bills in braille, about the phones for deaf people ETC...So, I asked a
few weeks ago if anyone else has tried signing up on orange website and what
experiences people had? I emailed website team about this, but no reply as
yet.
Vanja
MSN messenger: sudar23@xxxxxxxxxxx
http://www.sudar.co.uk
Phone: 08701993565
----- Original Message -----
From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, August 26, 2004 8:51 PM
Subject: [access-uk] Question for Orange users
Hi all -
I'm with Orange for the first time. When I call 150, there is an option to
see how many air time minutes I have left for this month - thing is, it
never changes! I've looked in the log from the phone menus, and it shows me
I've made calls totaling 03:13:35, but according to that Orange 150 message,
I've still got as many free minutes as I started with. I spoke with one of
their operators, and they said, "it isn't very accurate"! I felt from our
conversations that she wasn't really up to speed, and can't really take what
she said for real, if she's right, then it's a pointless service! So, anyone
else on Orange checked their minutes recently? Is it reflecting accurately
for you what you have left in minutes for the month?
Thanks
Andy
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