[access-uk] Re: Problems with my victor streams

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 9 Dec 2010 14:59:29 -0000

What puzzles me here is that if you can replicate the problem on two
machines, why can't Humanware?

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Adrien Collins
Sent: 09 December 2010 14:53
To: 'access uk'
Subject: [access-uk] Problems with my victor streams

Hi 

I know this is a message best sent to the vr stream lists
but I thought some one on here may have some ideas.

For about the last six months, my victor stream has been
locking up when I use earphones. I can tern it on without
earphones and when I plug them in it locks up after about
twenty minutes or so. When I use ordinary speakers such as
those for my pc, this doesn't happen. I sent my stream back
to humanware to be repaired and serviced in September and
they couldn't find anything physically wrong with it. They
replaced the earphone jack and other warn parts. I up-graded
the software on both my victor streams just recently and I
notice that both my streams have the same problem now.
Humanware first thought it was a hardware issue but if that
was the case it would only happen on one stream, not two,
has anyone any ideas what this may be? I suspect it is
something in the software but I'm not an expert. I'm
experimenting and have just downloaded a different version
of the same software, see what happens and I have swapped
earphones on the two streams. I am really puzzled.  

Regards

Adrien

 

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