[access-uk] Re: Problem installing flash player

  • From: "Catherine Turner" <catherineturner2000@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 4 Nov 2007 18:17:06 -0000

I didn't download the google toolbar.
----- Original Message ----- From: "TONY CRETNEY" <rac@xxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, November 04, 2007 11:49 AM
Subject: [access-uk] Re: Problem installing flash player


I suspect that if you have downloaded the Google toolbar then Windows updates including flash player might not install. These types of thing will download but not install. I had a problem with my other computer where this was the exact cause. Keep away from the Google toolbar if you want to install windows or Microsoft updates.
Tony

----- Original Message ----- From: "Catherine Turner" <catherineturner2000@xxxxxxxxxxx>
To: "Access-UK" <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, November 04, 2007 9:43 AM
Subject: [access-uk] Problem installing flash player


Hi,

I'm trying to watch a video on youtube and get the message that I either have javascript turned off or an older version of flash player. So I try to download the latest version of flash and have problems. I untick the checkbox saying download google toolbar, tick the checkbox saying I agree to terms, and click download. Then the beep meaning Internet Explorer is blocking something happens, and I go to the information bar or whatever it is and click install activex control. Then it seems like the page refreshes and that beep happens again, but this time there is no warning about an activex control. This happened too when a sighted friend tried to do it - there is definitely no warning the second time despite the beep noise.

I only installed flash pretty recently so I'm inclined to think that's probably not the problem anyway. I was watching yout ube videos fine before I upgraded Internet Explorer. So I wonder if the problem is javascript switched off. I went into Internet Options in the security page and changed settings I thought might be relevant but this hasn't made any differences.

Has anyone got any suggestions either about installing flash or changing javascript settings? Which specific setting do I need to look at? Any other ideas?

Thanks,
Catherine
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