[access-uk] Problem installing external hardware
- From: "Robert Stokes" <restokes@xxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 8 Feb 2006 17:17:12 -0000
Hi Folks,
A few weeks ago, I purchased a new combined scanner/printer. Unfortunately,
although it came with an installation CD, I couldn't get it to work with my
number 1 computer and have had to settle for using it entirely with my
second machine.
Today, I have taken delivery of an external hard drive and am experiencing
exactly the same problem. I have therefore come to the conclusion that the
fault may lie with my USB 2 port. The device doesn't have a CD but when I
plug it in I immediately get the message, "New hardware found." When I opt
for automatic installation, the search begins and then continues without
achieving any sort of result. I've had a look in Device Manager and as far
as I can tell, all USB ports are apparently working properly. I haven't got
a clue as to what else I can do, so if anyone has further suggestions, they
will be much appreciated.
Robert.
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