[access-uk] Re: Praise where it is due

This is not hot mail.
  ----- Original Message ----- 
  From: Andy Collins 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Thursday, January 24, 2008 10:52 AM
  Subject: [access-uk] Re: Praise where it is due 


  Hope it works for you, I had no joy with hotmail -

  Andy
    ----- Original Message ----- 
    From: Peter Beasley 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Thursday, January 24, 2008 9:10 AM
    Subject: [access-uk] Re: Praise where it is due 


    BEcause I am seriously considering changing my internet provider, and do 
not want to keep having to set up new e-mail accounts each time I do this, I 
looked at www.topmail.co.uk which a friend of mine uses.  You can either acces 
it on the web or set it up to use your e-mail client.  Hope this answers your 
questions.
      ----- Original Message ----- 
      From: Andy Collins 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Wednesday, January 23, 2008 6:08 PM
      Subject: [access-uk] Re: Praise where it is due 


      Peter, I haven't come across topmail, are they an alternative to hotmail? 
-

      Andy
        ----- Original Message ----- 
        From: Peter Beasley 
        To: access-uk@xxxxxxxxxxxxx 
        Sent: Wednesday, January 23, 2008 5:54 PM
        Subject: [access-uk] Praise where it is due 


        This afternoon I triedto set up a topmail account.  EVerything went 
fineuntil I reached the point where you have to type in some numbers which are 
in a graphical image.  I e-mailled them and below is thereply which came back 
very quick.

        Dear Peter,
        We are definitely aware of this issue. While our next upgrade is in
        February I know this feature is not in it yet. We really want to have
        this feature and we have the voice technology to do so. At present our
        only problem is that we have some security issues around it. I cannot
        promise a date but we definitely want to get this working. I will make
        it known to the relevant people and see if we can have this element
        speeded up.
        I apologise for the obviously severe inconvenience for you at this time.
        If you wish you can send me your mobile number and the email you want
        and I will process an account for you manually and you will receive the
        password by SMS? However, I am not sure if SMS presents a problem in
        itself, as I am not up to date with latest developments, though
        occasionally I do catch In touch on the Beeb...
        Daniel Caffrey
        Topmail Support

        So, as I said, praise where it is due.


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