Hi Jackie, I have successfully downloaded this update, but did have the same problem as you initially. Desperately trying to remember what solved it, but think it might have been something to do with clearing an update folder from the card and then retrying. sorry can't be more helpful, but the issue is obviously common to users. Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 10 June 2011 14:38 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Plextalk Pocket firmware upgrade problem Hi Terry If you are subscribed to the BCAB list, which I assume you are, Wally has posted some info which is interesting. Someone must have forwarded my message to him to answer. I have spent most of the morning messing about with it with no success. Not being funny, but glad someone as experienced as yourself is having the same issue as it exonerates me! (smile). Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Terry Clasper Sent: 10 June 2011 14:03 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Plextalk Pocket firmware upgrade problem Ah welcome to the club, so you see we meet again with another identical issue! Awaiting some words of wisdom from someone lol! -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 10 June 2011 11:49 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Plextalk Pocket firmware upgrade problem Hi everyone, The Plextalk Pocket, PTP1, has a new firmware update available from the Plextor website. I decided to download and upgrade my unit, but it doesn't seem to want to update. I downloaded the exe file to my PC as instructed, extracted the files, and copied the verup folder to the SD card which came with my Plextalk Pocket. I turned on the unit with it connected to the mains, all as instructed, and it just told me there was no content on the SD card, in other words not recognising the update folder when I turned on the device. I have tried putting the card into my reader on the PC and copying the folder, and I have also done it by leaving the card in the device and hooking it up via USB to the PC and extracting everything directly from the card. Still it won't recognise the folder verup. Has anyone got any suggestions please, or had the same issue? If so, how did you get round it? The firmware version currently on my PTP1 is 4.0, but I want it upgraded if possible. Thanks in anticipation of any help. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq