[access-uk] Re: Phone Sockets

  • From: "ELEANOR BURKE" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 28 Jun 2009 20:52:01 +0100

They did not ask me to do that.

Eleanor
----- Original Message ----- From: "David W Wood" <g3yxx@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, June 28, 2009 7:44 PM
Subject: [access-uk] Re: Phone Sockets


This is certainly the case.

On this basis it comes as a surprise when ringing them for technical help
that one of the first things that they ask you to do is remove the front
plate of their socket, and check their wiring!

David

David W Wood

GUILDFORD PHYSIOTHERAPY AND SPORTS CLINIC
MATTHEWS HOUSE
85 EPSOM ROAD
GUILDFORD
SURREY GU1 3PA

T: 01483 575876 (APPOINTMENTS)
        302691 (ALL OTHER INQUIRIES/FAX)

E1: reception@xxxxxxxxxxxxxxxxxxxxx
E2: reception@xxxxxxxxxxxxxxxxxxx
W: http://www.guildfordphysio.co.uk

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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Barry Hill
Sent: Sunday, June 28, 2009 6:51 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Phone Sockets

When I had a line fitted in my house by BT, the engineer told me that BT
were responsible for the line right up to and including the socket in the
house.



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Dean Wilcox
Sent: 28 June 2009 6:38 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Phone Sockets

I got the impression that the internal wiring was my responsibility
and the line once it left the house was then BT's but I may be
wrong.  I also was told that BT charge anyway for the repairs and
they're not that cheap.  I was just going to get an engineer to put a
new box on but I wondered if they could just do this considering that
the box where the line meets the house isn't the new type.  There are
two sockets on the filter, I'm sure one is for a router or modem but
I have tried a separate filter for the broadband anyway to be
sure.  There are rare ocasions when the phone crackles without the
broadband connected but the worst of it seems to be triggered by the
broadband being connected.

At 16:51 28/06/2009, you wrote:
Hi Dean

I'm probably not telling you something that you don't know, but if it is a
problem with the box, then that would be the responsibility of whoever you
rent your line from. However, if you call them out to sort it and it turns out to be something else, you'll be charged for it. It is a bit dodgy that
it only happens when your broadband is plugged in.

The set up in your room doesn't sound like it is quite right with just one
filter.  I presume you have tried unplugging the cordless phone.

Barry



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Dean Wilcox
Sent: 28 June 2009 4:39 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Phone Sockets

Hi,
I have changed my filters recently to make sure of this.  This is how
I have it set up.  I have an extension that plugs into the phone
socket to go to my computer upstairs.  On the plug the plugs into the
socket is a socket for a phone so this has a filter plugged in and
then a phone.  Upstairs I have a cordless phone and my modem plugged
into a filter which are then plugged into the extension.  My modem is
plugged to the modem side but I have tried using a sepperate filter
for the modem just for luck, this didn't help.

At 16:30 28/06/2009, you wrote:
>Hi Dean
>
>I can't help you with your question, but I have one for you. Do you >have
>filters plugged into both the telephone line and the broadband line?  If
you
>don't, then this would cause your hissing, although I'm not sure that it
>would be intermittent.  Still, it may be that one of the filters has
broken
>down.
>
>Cheers
>
>Barry
>
>
>
>-----Original Message-----
>From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
>Dean Wilcox
>Sent: 28 June 2009 4:18 PM
>To: access-uk@xxxxxxxxxxxxx
>Subject: [access-uk] Phone Sockets
>
>Hi,
>This could be seen as off topic but I could do with someone else's
>knowledge!
>
>I have had broadband trouble for a while, when the modem is connected
>the phone crackles a lot.  Just recently though there have been times
>when it has completely gone away and it seems there might be a loose
>wire where the wire connects to the phone socket.  It isn't just as
>simple as move the wire a bit and the problem goes away, it can just
>go or come back without anyone seeming to have done anything near it
>although moving the wire where it meets the box certainly helps.  Ok
>so my question:
>
>The box just inside the house where the phone line first entres the
>house is about 2 by 1.75 inches, is white with 1 screw in the
>middle.  This is an old box as a newer one would have the test socket
>where I could plug my broadband in to check it is the problem I think
>it is.  I know that usually the internal wiring in the house from
>there to the phone socket is the owner's responsibility but is this
>still the case with having the old box?
>
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