[access-uk] Re: PHONE PROBLEMS
- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 26 Feb 2009 08:37:54 -0000
Hi Carol.
I'll try to answer both your questions for you if you'll oblige me *grin*.
firstly, with the phone and sim problem, the sim has probably been
disconnected. You'll need to take the sim out and call the network
operator. There should be a sim number printed on the top side of the sim,
give this to them and providing your sim is still on file, they should be
able to reconnect and restore any balance depending on the terms of the deal
which I presume is pay as you go.
Secondly, O2 should be able to send the settings directly to the phone your
having problems with. Call their customer services, provide them with the
make and model and they'll send you settings by text. If its a Nokia and a
modern or at least recently modern model, you may even be able to use the
automatic settings wizard to set your phone using preconfigured settings the
phone already has for all network operators. Go to www.nokia.co.uk and
follow through the support section, select your phone model and send
settings. You'll be instructed what to do from there.
Hope all this helps you and please feel free to get back to me if you need
specific help.
----- Original Message -----
From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, February 26, 2009 8:30 AM
Subject: [access-uk] PHONE PROBLEMS
Hi all,
I have a couple of phone problems and hope someone can help ...
First, I have a phone with a sim which hasn't been used for ages and it
seems I have "no network coverage". I'm sure there's some money left on
the phone but can't remember its number to call it to try to activate.
(Perhaps this wouldn't work anyway.) How can I find the number in the
phone to give it a try?
Second, I was trying to send a multi-media message (picture) from my other
phone and was told an access point wasn't defined. I am on Pay as You Go
with O2! Does this mean I can't do it, or can I define an access point
that will work? If the latter, what information do I need to enter into
fields?
Thanks for any help. I am glad some of you are so knowledgeable in these
things and really help me out!
--
Carol
carol.pearson29@xxxxxxxxxxxxxx
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