[access-uk] Re: PENFRIEND AND VOILA

  • From: "john coley" <johncoley@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 8 Jul 2009 15:50:17 +0100

Hi Dean, both Ibrahim and I have checked this with RNIB, and, though it is correct that they don't charge VAT to blind customers for products specificly designed for use by the blind it is only by virtue of their being known to inland revenue as an organisation selling to blind customers. Independent access companies, two examples from my personal experience being sight and sound technology and Humanware require a vat exemption form to be completed. In one case, that of sight and sound the product was jaws, which qualifies unarguably as a product made exclusively for the blind, but they nevertheless required a form to be completed.

                   John.

----- Original Message ----- From: "Dean Wilcox" <wilcoxdean@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 08, 2009 3:39 PM
Subject: [access-uk] Re: PENFRIEND AND VOILA


I've never had to complete such a form when
ordering from the RNIB.  You are correct, Ibrahim
did quote the ex VAT price but it won't matter to
most people on this list unless under certain
circumstances, such as someone buying one for a
friend.  Also considering that he correctly
answers a mountain of questions every day on this list lets let him off!

At 13:56 08/07/2009, you wrote:
Hi Imbrihim, yes you do, unless you complete an
exemption form. More or less everything we buy,
including aids and access gadgets attract VAT.
                   John.

----- Original Message ----- From: "Ibrahim
Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 08, 2009 1:51 PM
Subject: [access-uk] Re: PENFRIEND AND VOILA


Hi John.

Ahem, but we or at least I don't pay VAT as far as I know and nor does any
other blind individual purchaser.


----- Original Message ----- From: "john coley" <johncoley@xxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 08, 2009 1:41 PM
Subject: [access-uk] Re: PENFRIEND AND VOILA


Ibrahim, you're quoting the price excluding vat.
                   John.

----- Original Message ----- From: "Ibrahim
Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 08, 2009 11:19 AM
Subject: [access-uk] Re: PENFRIEND AND VOILA


Hi Carol.

Not madleen but can answer your question.  You get 380 labels in a pack,
they cost £9.99 each and there are two packs available at the moment with
the potential to have more.  The only thing you should be aware of is that
you can't have more than one of each pack, this is because the labels are
identically coded in each pack however I don't think RNIB will stand still
on this, they'll pump out as many packs as demand expects, confident that
they can make money on this.

All the best, Ibrahim.


----- Original Message ----- From: "Carol
Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 08, 2009 11:16 AM
Subject: [access-uk] Re: PENFRIEND AND VOILA


Madleen,

How much are the replacement labels and how many in a pack, please?
(Just
wondering how cheaply they're going to work out.)

I can't wait for mine!

I ordered yesterday and was told it would be seven days ... then I heard
the stock was off to Site Village  and these orders would have to wait.

Are you able to clarify what the situation is, please?  Some of us can't
get to Sight Village and it's a shame if we have to go to the back of the
queue when we've already placed an order ...

--
Carol
carol.pearson29@xxxxxxxxxxxxxx

---- Original Message ----
From: "Mann, Madleen" <Madleen.Mann@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 08, 2009 11:05 AM
Subject: [access-uk] PENFRIEND AND VOILA

Hi Pauline,

The main differences are that the Voila has an upper
limit of 250 labels, whereas there are thousands of
unique labels for the PenFriend; the Voila needs a
technique for scanning labels that some people find
difficult to acquire, but you need just to touch the
label with the point of the Penfriend; you can back up
your voice tags with the PenFriend if you wish; and the
PenFriend is around a third of the price of the Voila.

Madleen


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