[access-uk] Re: PDF difficulty

Hi Valerie.

That doesn't sound like a WLM issue but more of an issue with the PDF document 
itself.  I'd suspect they fall into the category that Clive mentioned of a 
scanned image being saved as a PDF document rather than text.  Again, you could 
try to save as text and this will prove whether there was any text to be 
extracted in the first place.  If the resulting text document is empty then it 
probably is a scanned image.

As with Andy, happy to take a look if you want to send to my e-mail address 
below.

Regards.

Kevin Lloyd
E-mail: kevin.lloyd3@xxxxxxx
  ----- Original Message ----- 
  From: valerie 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Wednesday, April 27, 2011 4:23 PM
  Subject: [access-uk] Re: PDF difficulty


  Hi Andy.

  I’m having a similar problem, but in my case it’s happening with email 
attachments.  I’ve received two emails recently with PDF documents attached, 
but when I open them up JAWS tells me the document is being processed but then 
says “alert empty document”.  I don’t know whether it’s visible on screen but 
JAWS obviously isn’t seeing anything.  Are there any settings in WLM I need to 
change?

  Valerie Pickles.

  From: ANDY COLLINS 
  Sent: Wednesday, April 27, 2011 2:39 PM
  To: access-uk@xxxxxxxxxxxxx 
  Subject: [access-uk] PDF difficulty

  Hi all -

  Sometimes when I click on a PDF doc, the processing starts, but JAWS [9] 
can't see anything. Using the JAWS cursor, I can read a line that says "1/2 
29.4 percent find"

  I understand that this means 29.4 percent of page 1, and there are 2 pages to 
process, and that the "find" is to search the document, but can't figure out 
how to make the document visible to JAWS. Sighted help tells me the document is 
visible on screen, but trying to use the "find facility to search for a word 
that is visible to the eye, reports no results. I also notice that hitting the 
ALT key doesn't bring up the menu bar.

  Any help please? -

  Andy

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