Hi Eleanor, In answer to your question, here's a method I've tried after reading the post from Richard Godfrey-McKay, (maybe a slightly different method to that which Richard mentions in his post. 1. press the windows key to land on the Start Menu. 2. Cursor down to the search submenu and open it. 3. Press Enter on the first option (for files or folders) 4 Tab to a button which will say all files and folders, and either press enter on it or use the keystroke alt L to access it. 5. press the space bar to expand the more advanced options outline button and you should see the checkbox which Richard Godfrey-McKay referred to in his message. Assuming that's ticked, you should be able to find your .pst file. I hope this helps. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq