Hello Andy, To be honest, I've never had this problem with MS Outlook. I'd just try and uninstall and reinstall first and if this does not correct things, contact the program vendors or Microsoft. Regards, John. Author of From The Keyboard Tutorials for Visually Impaired Computer Users To view my tutorials, please visit my Website at: Website: http://web.onetel.com/~fromthekeyboard Tel: 0113 2575957 E-mail: jwjw@xxxxxxxxxx ----- Original Message ----- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx> To: "Access-Uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx> Sent: Saturday, April 16, 2005 9:57 PM Subject: [access-uk] Outlook problem Hi all. I've been advised to move from Outlook Express to Outlook for my new job and since I've never ran his program before, I did so tonight for the very first time. I went through the usual transfer of files part and all seemed to be working fine until I re-booted and launched the application. Unfortunately, jaws announced "Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\Program Files\Microsoft office\Office\OUTLOOK.EXE This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. OK" Anyone any ideas how to resolve this problem please? Best wishes. Andy from sunny Kilcreggan. Drop me a wee line at: andy@xxxxxxxxxxxxxxxxxxxxxxxxx -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.9.7 - Release Date: 12/04/2005 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq